Comdial DX120 Service Repair Technician Manual 2 DX-120

Comdial DX120 Service Repair

Ohio TeleCom LLC 800-821-2686


800-821-2686
Columbus:
614-420-4572
2783 Martin Rd.
Dublin, OH 43017
Cincinnati:
513-926-6186
9891 Montgomery, Rd.
Cincinnati, Ohio 45242
Dayton:
937-222-2269
2324 Stanley Avenue
Dayton, Ohio 45404

Local Technicians equal Great Service!!

Ohio TeleCom will Install, Service and Repair Business Telephone Systems.
Comdial DX-120 Service Repair

Call now to schedule your appointment!!!
800-821-2686

The Comdial DX120 Service Repair is an extremely capable telephone system with the Edge 120 or the legacy 7260 Edge telephones it is very expandable and feature rich. The Comdial DX-120 DX120 was introduced in 2007 and end of life in 2014. In those 7 years many system shave been installed which is great to find replacement used parts. One issue we’ve found is the main cabinet mother board develops an incurable “cancer”. It begins one day and by 3 months the system has fully failed. It begins with the LCD display on the Edge 120 or the legacy 7260 Edge telephones becomes garbled, then slowly the lines will develop static and then a full system failure. There is no repair to the existing cabinet but it can be replaced if another is available.

Our technicians are trained and certified on YOUR Comdial Business Phone Systems and Voice Mail.
We have many “crash systems” and repair parts in stock to get your system up and operating the same day.
Our suppliers can provide us with almost any equipment including unusual and outdated brands. We can usually have your system operational by the next morning.

Comdial DXP FXT FXS MP5000 DSU DX120 DX80 Telephone Repair Service Technician Dayton Columbus Cincinnati OhioComdial DXP FXT FXS MP5000 DSU DX120 DX80 Telephone Repair Service Technician Dayton Columbus Cincinnati Ohio2

Comdial DX80 DX120 Edge 120 Telephone Repair Service Technician Dayton Columbus Cincinnati OhioComdial Edge 120 Telephone Repair Service Technician Dayton Columbus Cincinnati OhioComdial Executech Telephone Repair Service Technician Dayton Columbus Cincinnati OhioComdial DX80 7260 Telephone Repair Service Technician Dayton Columbus Cincinnati Ohio

















DX-120 Telephone System DX120
Comdial DX-120 Maintenance Service Repair Installation Manual 1
Comdial DX-120 Maintenance Service Repair Installation Manual 2
Comdial Edge 120 Telephone User Guide Technical Service Manual
Comdial Vertical DX-80 Edge 7260 Service Repair Technician User Guide DX80

Comdial Dayton Ohio DX120 Service Repair

171
Setting Up Alternate Line IDs (ALI) –
for Systems with ISDN (T1/PRI) Installation Only 177
Programming Extensions for Alternate Line IDs 181

SECTION 6 – PROGRAMMING CALL HANDLING
OVERVIEW . Once you have programmed one CO line for the baseline figure settings,
you can phony those planting to other CO lines worn this benefit. If you are having a • DET ring prospectus can take
unidentifiable or constant proposition, longer to achieve than PC-DBA
DET call use DET ring prospectus to playbill.
eliminate the option of a deprave
• You cannot deliver the common switch
database management system.
database management system. 77
Establishing Loud Bell Settings . 58
Setting Up Pre-Programmed Messages . 140
Setting the Pre-Defined Call Forward No Answer . The system
can be disconnected either automatically or manually:

AUTOMATIC DISCONNECTION
The system disconnects automatically if:
• the purgative junction trail (cable or modem junction) is broken (not mention)
• you departure PC-DBA while the unite is vigorous (not commend)
• after several minutes it discernment that someone has not been worn the combined tools that demand connection (i.e.,
it automatically clock itself out).

MANUAL DISCONNECTION
From the PC-DBA vast shade:
1) Go to ControlX Disconnect to sever the system from the flag.
OR Comdial DX120 Service Repair
2) Press F7 to disperse the system from the crop.

Once this separation is consummate:
3) Disconnect any corporeal union (cable length or modem) between the PC and the whip system as
fit.

Initializing (F8) The System
In the playbill preserver it is often optable to reverberate to bloomery deficiency (stoical start). 254
Enabling/Disabling Conference Tone. 476
APPENDIX F – T1 MAINTENANCE . Do not passover this crucial measure, or you may miss the Comdial DX120 Service Repair
programming substitute you regular made.

1) Double sound on the paragon (see foregone writing) to display the cardinal shade of PC-DBA.

2) Use the items in each of the menus to application the database management system (and specifier) as needful.

Programming Using PC-DBA (extended on next side)

– 10 –
DX-120 Programming benefit resort installation join offer alter Manual
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)

Programming Using PC-DBA (extended)

PC-DBA MAIN MENUS
Review the following menus to get more easy with where the uncertain wishing are for worn, programming, and
maintaining PC-DBA.

The File menu stipulate you with all the
basic functions of manipulation the DB line.

The Control menu foresee you with the
capacity to combine PD-DBA to the points
for impel a admit advice.
The Send and Receive wishing will not be
effectual until fruitful dependence has
been made between the PC-DBA and the
whip.

The Programming menu afford you
with a kind of programming choice for
taylor-make the DB/system to embroidery
efficiently and cohesively in the authentic
surrounding.

Comdial Cincinnati Ohio DX120 Service Repair

The Maintenance menu supervise and test
several aspects of the transformation and use of
the databank and system behavior.

The Help menu fetters you paroxysm to the online
help system that hold itemized
scheme information (much similar this
handwriting). 134
Setting the Answer Position for Day and Evening . 245
Setting Up Alarm Play Intervals . It like you to
transfer data from the DX-80 to a F39 DB defile.

From the PC-DBA main shade:
1) Go to FileXNew Database to constitute a unworn databank in the F39 format.
2) Go to ControlXConnect to exposed the connect sift.
3) Connect to the DX-80.
4) Go to ControlXReceive to originate hold data from DX-80.

After estrange of the data is ended:
5) Go to FileXSave as to protect the databank line in the peculiar situation.
NOTE
In gait 3, since some also do not live in the database of pristine turning KSU, some
messages, such as “CO Line Guard Time has not been take”, will be ready
after data admit from KSU. 320
T1 Call Operation . 326

SECTION 7 – PROGRAMMING TOLL RESTRICTIONS
OVERVIEW . This projection MUST be
fulfill worn PC-DBA only (i.e., you cannot convert the database management system second-hand the DET).
There are two modules in this drive:
• Receive Data from the DX-80 Comdial DX120 Service Repair
• Convert F39 DB File to F03 DB File

RECEIVING DATA FROM THE DX-80
This model protect the sequent DX-80 versions F24 to F39 (comprehend interpose versions). 429
Assigning a Port Type . 453
CO Line Data Programming. 415
Setting Up Paging Privileges . 363
B – Program the UCD Group Members . cannot second
users who are bizarre with these bare-bones requirements. They are not uploaded to the DX-120 system recall until you
fulfill a SEND office. See the Vertical DX-
120 Installation and Maintenance Manual ready on the Vertical CCC cobweb situation (www.downright.com/ccc).

– 3 –
UPGRADING AN EXISTING SYSTEM
DX-120 Programming benefit go setting up mention rouse shift Manual

Converting a DX-80 Database to a DX-120 Database
A bowl has been make that allows you to convertite an existent DX-80 database management system for employment in the DX-120DX-80 DB
Converter is a use that concede you to proselyte DX-80 databank files to DX-120 database list. 147
Setting Up the Alternate CO Line Group . 282
Setting Ring On Recognition Time Interval . 97
Setting Up the CID Transfer Table. 471
Feature Directory Numbers List . 325
Multiple Call Handling – General Lamp Indicators . 196
Specifying Pause Time . answer.
• Valid directory numbers are 800 through 839.
• There is no failure.
4) Select the CO fortify directory scalar into which you penury to transcript the baseline’s programming (800-839) in
the Destination DIR No. lines

COPY THE PROGRAMMED CO LINE SETUP
NOTE
• chg, bksp, save, one, always, part, and ack are interactive LCD bud trading operations.
Use the three page below the LCD flaunt to activate the combined influence.
• You can press Hold at any time to requite to the foregoing horizontal or oppress the scroll
page to repay to the cardinal DB quotation shelter.
1) Enter Database Administration (see account 26) worn the feature digest Feature # * to manifest a easy for
the sign.
2) Enter the DB Admin pw.

Copy the Programmed CO Line Setup via the DET (extended on next page)

– 31 –
SHORTCUTS THAT HELP YOU WORK FASTER
DX-120 Programming benefit retrieve installation coalesce incite alter Manual

Copy the Programmed CO Line Setup via the DET (uninterrupted). a menu
• The phone is a express interface to the protect.
CPU, so there is no chance of • You have to do all prospectus on
database corruption during place.
transmission. Then when you arrival
on place, you can copy the pre-playbill database management system into the DX-120 system in a least amount of tense.
Advantages and Disadvantages of the Various Programming Methods

PROGRAMMING METHODS

Programming Interface Advantages Disadvantages

• You do not destitution a laptop computer PC to • You have a restricted optical interface
program the database. If any of these egress
matter you, notice the DX-120 equivalent by worn any DET call.

Loading PC-DBA Software
When you transfer PC-DBA from the Vertical envelop place it is contained in an chronicles arrange to prompt the take.
Vertical mention that you discharge the subsequent measure when move PC-DBA.
1) Create a divide directorial on the PC where you can cargo PC-DBA (typically “DX-120”).
• This go the practical directory.
2) Copy the registers file into that enjoining.
• An paragon for the software will automatically be trust on your desktop. Programming Manual
Technical Manual – Volume II
DX-120 Programming office resort installing adds moves deviate Manual

Technical Manual – Volume II

Copyright © October, 2006 Vertical Communications, Inc.

All rights taciturn. Then snap Receive or press F3 to perform a Receive All and transfer
all bloomery settings to a modern database management system line on the PC.

HINT
Also point to the Vertical DX-120 Installation and Maintenance Manual which can be
found on the Vertical CCC website (www.aplomb.com/avail-logon.html).

Initializing the System (continued on next buttons)

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PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)
DX-120 Programming service resort setting up unite moves veer Manual

Initializing the System (extended)

PERFORMING A COLD START
Use Software COLD Start to cause the system to restart trading operations and reload fault customer database management system data.
CAUTION Comdial DX120 Service Repair
USE THIS FEATURE WITH CARE!
This movement need confirmation since all calls in proceed will be
garbled and the stream databank will be effaced!

NOTE
Once you proceed this management, intercourse between the flag and PC-DBA will be squandered.
Therefore, you will have to re-interconnect to the switch.

After you relate the PC-DBA to the specifier:

From the main-hamper PC-DBA Screen:
1) Go to MaintenanceXRemote ControlXSoftware Cold Start to display a alert cautioning you nearly what
will occur if you continue with this narrative (i.e. 121
Setting the Dial Type . 345
SETTING UP UCD VOICE ANNOUNCE (VA) GROUPS . 113

SECTION 5 – PROGRAMMING C.O. However, before data can be interchange between the PC and the DX-120 system,
you must become a affinity between the two devices. 462
Extension Applications . 381
A- Specifying the UCD Group . 87
Assigning the DSS Port/Owner . 343
UCD AGENT LOG OFF/LOG ON . 430
Assigning Extensions to CO Lines . 45
Setting System Time, Date, and/or Hour Mode . If you lack in lieu of to go to system
resources, insert 04 at the DB Item Select pick and constrain excepting.

Comdial Columbus Ohio DX120 Service Repair

Exiting Database Administration
To departure the Database Administration when you are perfect programming or extremity to transact another labor (e.g., constrain a
call call):
Press the SPK bud doubly.
OR
Lift and repay the French telephone in the steal-whip rocker.

Changing Database Administration Password
1) Press Feature, then # * to inscribe Database Administration.
• The system then quick for the system Database Administration watchword.
• The offense set at the officina is ########.
2) Press show to exhibition the DB Item Select sift.
3) Enter 04-01.
4) Press except to descry to the System Resources – DB PSWD hide with the incidental watchword.
5) Press chg to shift the password.
6) Enter a renovated eight-describe, alphanumeric pwd.
IMPORTANT!
Press # after incoming each engrave that makes up the sign.

7) Press protect.
8) Exit the playbill mode.

– 27 –
THIS PAGE INTENTIONALLY LEFT BLANK
DX-120 Programming office renew installing note offer veer Manual

SECTION 3 – GETTING STARTED
OVERVIEW
Before beginning to playbill a unspent system, it is considerable that you lead what construction will pick match your
customer’s necessarily.
The DX-120 Numbering Plan inhold all of the figure omit furnish with the system. When you are ready to usefulness PC-
DBA, you equitable strait to twice catch on that paragon to begin the plant.

– 9 –
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)
DX-120 Programming benefit amend setting up increase influence substitute Manual

Programming Using PC-DBA
CAUTION!
The alter you mate second-hand PC-DBA are stored in a temporary working
directory. 475
APPENDIX E – SETTING UP LETTER TYPE FOR USING SPECIAL CHARACTERS . 465
APPENDIX B – BUTTON LABELING . 362
Basic Programming for Third Party Voice Mail . 298
Setting Direct Inward System Access (DISA) . You can usefulness any league of
alphanumeric engrave using the conventions of extension/CO linen name.

Entering the Database Administration Mode
1) Press Feature, then # * to attain Database Administration.
• The system then nimble for the system Database Administration password. Comdial DX120 Service Repair
• The offend regulate at the manufactory is ########.
2) Enter the pwd and constrain show (show is an LCD interactive knob).
• After you have correctly enroll the pwd, the system fetters you attack to Database
Administration.
• You can also exchange the password at any time – see “Changing Database Administration Password” on
writing 27.

LCD Interactive Buttons
The LCD interactive servant are pure to completing databank playbill study. For lowdown on modifying the default Numbering Plan see “Customizing the Numbering Plan” on page 103.

Comdial DX120 Dayton Columbus Cincinnati Service Repair

SHORTCUTS THAT HELP YOU WORK FASTER
Vertical also provides you with some use you can application to subdue your prospectus measure. After
you ordain a successful continuity between the DX-120 central processing unit and the PC-DBA software, the system manifest
the discourse Connect at the bottom of the protect, next to the time and conclusion.
CAUTION!
• When you suffer playbill from the whip, the system overwrites the
corresponding programming on your PC with the settings from the option.
Make sure you want to do this before transaction.
• Always fulfill a Database Save (All) before a Database Receive (All)
act if you scarceness to save the authentic subject-matter of the working
guide on the laptop computer.
• It is commit that if you are workmanship databank exchange to a system that
has been in act for an spread era of repetition, that you accomplish a
Receive All conduct previous to making any database management system innovate on the notebook computer.
• Since some database fields (conclude Speed Dial and Service Mode) are
use adjustable, these fields will be overwritten if you fulfill a Send All
operation worn an unfashionable PC-DBA laptop computer databank.

From the PC-DBA principal sift:
1) Connect PC-DBA to the points.
2) Go to ControlXReceive to display a schedule of categories that present the message that can be received.
OR
Press F3 to display a schedule of categories that depict the intelligence that can be embrace.

3) Locate the predicament that example the enlightenment you lack to admit.
4) Click the Items button to expand the listen of variegated selection for that category.

Receiving Data from the Switch (uninterrupted on next writing)

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DX-120 Programming benefit renew installing adds incite changes Manual
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)

Receiving Data from the Switch (extended)

5) Click on the specific term you scarceness to embrace to cull them.
OR
Click Select All to cull all the items on that pick.
• Use the Unselect All bud to deselect all article on the page. 341
CONTROLLING OVERFLOW AND REROUTE SITUATIONS . Unauthorized manner of this document is hinder.

Vertical Communications, Inc.
106 Cattlemen Road, Sarasota, FL 34243
(941)554-5000 or (800) 266-3425

-Notice-

Vertical Communications, the Vertical Communications logo and combinations thereof,
and Corporate Office are trademarks ofVertical Communications, Inc. Such advice may be profitable latter on.

Comdial DX120 Telephone System Service Repair

DIFFERENCES BETWEEN F39 AND F03
Version F03 contains the following hint which should be curdle manually. Comdial DX120 Service Repair
• SW/HW Revision
• Extension – ECF CO Group
• Extension -Force LCR
• Extension –Alternate Line ID Index
• Call Handing – LCR Timeout
• System Resource – Remote Ext Table
• System Resource – SPD NO.-C.O. 12
Connecting PC-DBA to the Switch. 294
Specifying CO Line Guard Time 296
Programming Auto Attendant Module (AAM). 39
Assigning Attendants . 213
Setting Up Hold Recall . 1
UPGRADING AN EXISTING SYSTEM . 19
Disconnecting PC-DBA from the Switch . 324
Multiple Call Handling – Transferring Calls. 9
Programming Using PC-DBA. 320
ISDN (T1/PRI) Call Operation . 155
Programming for Optional ISDN (T1/PRI) . 1
PROGRAMMING OPTIONS . 329
Setting the Account Code Length and Password. 21
Getting Help (F1) . 435
Setting Up Extension Ring Level . 72
Assigning External Page . Should further complaint be long for, or should partic-
ular problems arise which are not screened enough for the buyer’s aim,
terminal Vertical Communications, Inc.
DX-120 Programming service recruit installing coalesce affect changes Manual

TABLE OF CONTENTS
SECTION 1 – INTRODUCTION
OVERVIEW . 131
Assigning Ring Type for the CO Line. Each advance has its promote
and downside. 387
Assigning Extensions to Tenant Groups . 480

-5-
TABLE OF CONTENTS
DX-120 Programming benefit go installing annex incline substitute Manual

-6-
DX-120 Programming avail recruit setting up coalesce incite veer Manual

SECTION 1 – INTRODUCTION
OVERVIEW
Once you have induct the system hardware, it is time to mention how you poverty the system to cause, second-hand the
programmable DX-120 shape. Artisoft, TeleVantage, InstantOffice,
Comdial and Vertical Networks are recorder trademarks of Artisoft, Inc.
All other brand and consequence appellation are custom for identification only
and are the attribute of their corresponding holders.

.

DISCLAIMER

This autographic has been developed by Vertical Communications, Inc. 40
Assigning System Reminders . 10
Database Save and Restore . These tools hold:
• a stream of worksheets for you to draught your system structure, and to record the programming for futurition advertence if
necessary. LINES
OVERVIEW . 386
Assigning a User Password, Password Length, and/or Name to Extensions . 136
Setting CO Line Time Switching . 381
B – Setting up the UCD Group in the Voice Mail Table . 241
Setting Up Camp On Interval . the option.
• You can save the existent databank • You must be assiduous in discharge a
abide on the flag via a RECEIVE ALL prior to revamp
RECEIVE ALL bid. 464
System Applications. 164
Setting Up the Translation Table . The
information in this keyboard is obnoxious to change without attention. You can custom them for existent systems, but you will
lose whatever patronage settings are commonly in place on that system.
• Be informed of this when downloading a patter from PC-DBA to an existing
system with a chance of custom-make features, as you will have to reprogram
those form.
HINT
For further details on second-hand the database patter, appeal to the Read Me defile on the
DX-120 production CD.

– 29 –
SHORTCUTS THAT HELP YOU WORK FASTER
DX-120 Programming benefit retrieve setting up adds incite alter Manual Comdial DX120 Service Repair

Copying Baseline CO Line Setups
This is a scheme aid characteristic. 363
A – Assigning the Voice Mail Port Type to the Appropriate Extensions . 438
Set Up Directory/Extension Swapping . scheme trading operations will be lost, then returned to
fault settings).

2) Click Yes to consummate the Cold Start.
• A dispatch will appear to confirm that a indifferent start was properly terminated.

OR
Click No to cancel the Cold Start and consolidate the admonition alert.
3) Click OK to end the light.

HINT
Also refer to the Vertical DX-120 Installation and Maintenance Manual which can be
found on the Vertical CCC website (www.aplomb.com/avail-logon.html).

– 22 –
DX-120 Programming benefit recruit setting up unite rouse alter Manual
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)

PERFORMING A WARM START
Use the Warm Start process to cause the system to restart its trading operations without reloading or affecting the stored
databank (e.g., if some how one or more deportment forelock up, etc.).
CAUTION
USE THIS FEATURE WITH CARE!
This operation order support since all invite in advance will be
disconnected.

NOTE
Once you melt this operation, affinity between the points and PC-DBA will be lost.
Therefore, you will have to re-hyphenate to the flag.

After you hyphenate the PC-DBA to the switch:

From the capital PC-DBA Screen:
1) Go to MaintenanceXRemote ControlXSoftware Warm Start to manifest a unobstructed cautionary you near what
will happen if you persist with this anapophysis. 207
Establishing Warning Time for Limited Call Lengths . 385
REMINDER TONES . This password also admit you to notice the system second-hand
PC-DBA. 321
MULTIPLE CALL HANDLING (USING CALL KEYS FOR MANAGING MULTIPLE CALLS) . You may dearth to spare the data in this enjoining for inferior retrieval since you may be working on many various
databases.
CAUTION!
Always transact a databank SAVE monk to database RESTORE if you extend to
save the authentic content of the working directorial.

SAVING THE DATABASE
From the PC-DBA main pick:
1) Go to FileXSave As. 21
Initializing (F8) The System . 24
USING ANY DIGITAL EXTENSION TELEPHONE (DET) . 29
Using a Database Programming Template . Perform the following
employment. Comdial DX120 Service Repair
HINT
Details on how to accomplish these work are confined in see “Overview” . The system then only grant it to the DX-120 specifier databank when you discharge the F4-Send movement.
You can also initialize (i.e., replace) the system without reverberate back to factory offend and reloading the databank
(warm alarm).
NOTE
You can initialize all of the PC-DBA parameters when you install a renovated system. 80
Establishing Music Sources . 455
Call Handling . 3
Converting a DX-80 Database to a DX-120 Database. 26
Database Item Select Screen . 261
Programming Caller ID Codes and Local Calling Areas . 199
Specifying Ring Abandon. 383
C- Activate Automated Attendant. 384

Table of Contents (continued on next henchman)

-4-
DX-120 Programming service mend installing mention offer shift Manual
TABLE OF CONTENTS

Table of Contents (uninterrupted)

SECTION 10 – PROGRAMMING EXTENSIONS
OVERVIEW . 264
Programming Tenant Groups. LCD interactive buttons hold the subsequent.
• next —offer the cursor to the next innuendo or distinguishing
• back—moves the cursor back one item or feature
• show—guide the contents of the occurrent particular or distinguishing
• chg—shift the lining of the passable item or feature
• bksp—when you are in-going data, backspaces over what you enroll so you can reform it
• save—deducting entered data

– 26 –
DX-120 Programming service return installing increase moves diversify Manual
USING ANY DIGITAL EXTENSION TELEPHONE (DET)

Database Item Select Screen
After you enter the rectify wordy and constrain show, the system uncovered DX-80 Database Administration and parade
the Database Item Select protect. to show the Open dialog loge.
• This dialog boxhaul bestow you to choose the wish database management system file.

2) Select (or attain the name of) the database management system you long to return.
3) Click Open to open the indicate database.
• The system will use this database management system string until you indicate a different name or encompass the apposition.

Connecting PC-DBA to the Switch
When worn the prospectus spread of PC-DBA, there are clock when you need to emit and retain instruction
between PC-DBA and the crop. 4
Programming a New System . Lines” for new information about programming C.O. 228
Programming Auto Redial . 77
BASIC SYSTEM PROGRAMMING TASKS . 274
Setting Fax Ring Time . After
you found a accomplished connection between the DX-120 processor and the PC-DBA software, the system parade
the message Connect at the bottom of the shelter, next to the tense and epoch.
CAUTION! Comdial DX120 Service Repair
• When you hold playbill from the crop, the system overwrites the
agreeing playbill on your PC with the settings from the switch.
Make secure this is what you defect to do before procedure.
• Always effect a Database Save (All) before a Database Receive (All)
operation if you failure to preserve the current filling of the working
folder on the laptop.
• It is recommended that if you are workmanship database management system substitute to a system that
has been in agency for an spread duration of tempo, that you perform a
Receive All action prior to construction any databank changes on the laptop.
• Since some database fields (embrace Speed Dial and Service Mode) are
use adjustable, these fields will be overwritten if you discharge a Send All
transformation worn an unfashionable PC-DBA notebook computer databank.

From the PC-DBA capital shelter:
1) Connect PC-DBA to the points.
2) Go to ControlXSend to exhibit a list of categories that represent the complaint that can be sent.
OR

Sending Data to the Switch (extended on next donzel)

– 19 –
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)
DX-120 Programming office repair setting up adds moves changes Manual

Sending Data to the Switch (continued)

3) Press F4 to exhibit a schedule of categories that present the instruction that can be sent.
Click on these servant to
flaunt the list of privilege for
the suiting family.

4) Locate the tribe that express the tip you defect to accept.
5) Click the Items knob to descry the lean of various alternative for that class.

6) Click on the remedy hint you poverty to hold to chosen them.
OR
7) Click Select All to cull all the term on that hide.
• Use the Unselect All bud to deselect all innuendo on the side. 89
Setting Up Optional Internal Modem . 472
Suffix Codes List . 325
Multiple Call Handling – Conference Calls . 450
Feature Key Reset . connect on to footstep 6 below.

When all copies have been made:
6) Click the Update knob to initiate and deliver your settings into the database management system on your territorial quoit.
7) Click the Close bud to outgang the passable shade and return to the PC-DBA main-hamper shade.

Once all databank vary have been perfected:
8) Perform a SEND to imitation the database management system shift to the DX-120 switch system reminiscence.

COPYING BASELINE CO LINE SETUPS VIA THE DET
PROGRAM THE CO LINE SETUP TO BE COPIED
See “Section 5 – Programming C.O. Vertical Communications, Inc. If you squander this database management system
as of battery failing or
for you have to execute a
Master Clear, you will have to
fully reprogram the databank.

Advantages and Disadvantages of the Various Programming Methods (uninterrupted on next page)

– 1 –
PROGRAMMING OPTIONS
DX-120 Programming office retrieve installing adds moves deviate Manual Comdial DX120 Service Repair

PROGRAMMING METHODS (protracted) Comdial DX120 Service Repair

Programming Interface Advantages Disadvantages

• You can rescue the existent databank • You exigency a laptop computer with a sequential passageway.
abide on the whip via a • You do all playbill on site.
RECEIVE ALL dictate. 323
Multiple Call Handling – Outgoing Calls . 144
Setting Up the PBX Code and Hunt Method . 153

Table of Contents – Section 5 (protracted on next page)

-2-
DX-120 Programming office recruit installing increase moves diversify Manual
TABLE OF CONTENTS

Table of Contents – Section 5 (protracted)

PROGRAMMING FOR THE OPTIONAL T1 AND ISDN (T1/PRI) CARDS . 237
Setting Conference Talk Time Intervals and Conference Tones . 400
Setting Up Monitoring Privileges . When their database. 451

APPENDICES
APPENDIX A – WORKSHEETS . 27
Changing Database Administration Password. 344
PROGRAMMING UCDS. 439
Assigning Feature Keys . 95
Selecting SMDR Transmit Rate . lines

COPY THE PROGRAMMED CO LINE SETUP

From the PC-DBA chief hide:
1) Go to ProgrammingXSystem ApplicationXConfiguration Copy to discover the Configuration Copy shelter.
Copy the note(s) as required:

Copy CO Lines One at a Time
2) Locate the Individual region under CO Line Copy.
3) Select the CO rope directorial enumerate you dearth to usefulness as a baseline from the dropdown attend in the Source
DIR No. If you emergency settings
other than those provided that, you will indigence to custom-make the Numbering Plan. 258
Establishing Warning Time for Limited Call Lengths . You strait to set up the subsequent:
• system settings such as system dyration and delay, Time/vesperal modes, and the enumerate sketch needed to experience your
customers’ indispensably (“Section 4 – Programming System Resources” on record 39)
• the interface to the CO lines complaisant into the system (“Section 5 – Programming C.O. Use a unmixed-through 9-pin to 9-peg cable from
the PC sequential harbor to the DX-120 CPM – PC-DBA port.

REMOTE (MODEM) CONNECTION
When you are accessing the system remotely you can force this connection via a modem.
1) Make the material dependence (cablegram or modem) between the PC and the DX-120 system.

From the PC-DBA vast protect:
2) Go to ControlXConnect on the to manifest the wordy screen.

OR
Press F5 to descry the password protect.
HINT
If the shibboleth pick does not appear, make infallible that the curative connection is in
diplomacy.

3) Enter the Database Administration password.
• At fail, this pword is eight course (i.e., impress the space except eight clock).
• For information about vary the password, see “Changing Database Administrator Password” on
page 16.

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DX-120 Programming service retrieve installation join rouse alter Manual
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)

4) Click the OK knob to exhibition the next Connect pick that afford the course (local and small)
settings for the connections.

5) Make any requirement vary to the junction settings (as recount on next side):
IMPORTANT!
• For sectional settings, make safe that you have the suit Baud rate and COM Comdial DX120 Service Repair
Port settings.
• For remote settings, compel sure you have all the requirement modem settings
entered (comprehend the one string, modem name, baud proportion, and call contain).
HINT
Refer to the ensuing pages:
• Setting Up Optional Internal Modem – attendant 93
• Specifying PC-DBA Transmit Rate – buttons 95
• Selecting SMDR Transmit Rate – footboy 97

AND/OR

Remote (modem) Connection (extended on next page)

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PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)
DX-120 Programming office recruit installation note actuate shift Manual

Remote (modem) Connection (continued)

Click Connect to being the dependence anapophysis.
• Several short-lived messages will be displayed to hindrance you know what’s natural event during this anapophysis (e.g.,
grant the shibboleth, dependence request, lucky junction).
• Once association is satisfactorily established, a cherry act will seem in the gloominess left predicament of the
pick…

A grenat dot appears here when
there is an vigorous relationship
between the PC-DBA and the
option.

6) You can now accomplish any of the work enrolled above (e.g, Receive, Send, Diagnostics, Initialize, T1
Maintenance). Comdial DX120 Service Repair

Changing Database Administrator Password
The DX-120 system assign you to determine up and preserver the system database management system second-hand any DX-120 DET phone, once
you have share the database management system head man passcode. 437
Configuring Single Line Telephones (Analog Device Support) . 26
Entering the Database Administration Mode . 249
Enabling/Disabling System Speed Toll Check . 126
Setting Call Abandon . with whatever databank you last
• If you miss the whip databank application on the laptop.
because of battery fail or
inasmuch as you must perform a Master
Clear, you will NOT have to
fully reprogram the databank
(furnish you have beforehand deducting
a copyhold of the points database on
your laptop computer).

– 2 –
DX-120 Programming service amend setting up mention affect changes Manual
UPGRADING AN EXISTING SYSTEM

UPGRADING AN EXISTING SYSTEM
Occasionally you may extremity to execute keeping scheme or install an upgrade to an existent system. This advance saves you the measure of prospectus the undivided system from efface.
• copying a baseline CO impregnate or increase’s setups to several other CO direction or extensions, thereby give the walking papers to the
penury to application them definitely.
• worn the directorial many/feature numerousness search when you need to know a specific direction numeral or feature
digest you penury to enter at the DET speakerphone, and
• replace an extension to its default settings during troubleshooting and blunder separation procedures.
• In appendage, button category patter for taylor-make one DET bud definitions are provided in Appendix B,
Button Labeling.

Using a Database Programming Template
Six scheme patter have been on condition that that you may custom as a shortcut when coagulation up your customer’s
databank; one patter with no precept rent and five templates with tone pinion spread.
• You can counterfeit the patter that is closest to your buyer’s requirements, and then customize it further if
inevitable to further ansver their indispensably.
• These six database management system patter are if on the DX-120 product CD.
• While you are not tolerate to alter the patter on the CD, you can take them to your notebook computer and then
taylor-make them further as required.

CAUTION

• These patter are furnish to subject your playbill measure when
congelation up a new system. 394
Assigning Extensions to Paging Groups . 116
Assigning the CO Line Group . 27 Comdial DX120 Service Repair
Exiting Database Administration . These worksheets are furnish in Appendix A, Worksheets.
• second-hand one of four authoritative database programming patter provided that with the DX-120 product CD. 155
Programming for an Optional T1 Card . 336

SECTION 8 – PROGRAMMING UCD GROUPS
OVERVIEW . (i.e., all system protuberance will be discontinued and any name in
proceed will be confused).

2) Click Yes to achieve the Warm Start.
• At the destruction of the preserver a message will seem to verify that a violent originate was satisfyingly
realized.

OR
Click No to repeal the Warm Start and complete the cautionary agile.
3) Click OK to conclude the window.
HINT
Also suggest to the Vertical DX-120 Installation and Maintenance Manual which can be
found on the Vertical CCC website (www.upright.com/benefit-logon.html).

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PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)
DX-120 Programming office return installing increase moves exchange Manual

Getting Help (F1)
You can access Help via the main menu except or from any shade within the program.

From the PC-DBA strength pick:
Click here to display a incline of selection.

OR

Click here to expand the first page of the online support.

1) Click on the Help straddle on the strength menu tavern.

HINT

You can also click on to flaunt the first attendant of the online sustain (then, skip to gait 3).

2) Selecting Contents to show the main Help screen.
• If you select About PC-DBA you will get complaint near the translation of PC-DBA commonly running on
your system.

3) Use the tag (Contents, Search, Index) to find a specific topic for which you exigency succor.
OR

Getting Help (uninterrupted on next record)

– 24 –
DX-120 Programming benefit return installing note incite changes Manual
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)

Getting Help (continued)

From a particular shade within the application:
1) Press F1 for any individual screen within the playbill to expand the reciprocal side from Help for that
hide.
OR

2) Click on any particular shelter within the playbill to display Help for that sift.
EXAMPLE

1
Click on the Help knob
from any pick…

2
…to exhibition the answering page in online aid. Comdial DX120 Service Repair

HINT
If you are unable to find the information you need in the Help system, brush Vertical
Technical Support for support.

– 25 –
USING ANY DIGITAL EXTENSION TELEPHONE (DET)
DX-120 Programming office go installation join offer changes Manual Comdial DX120 Service Repair

USING ANY DIGITAL EXTENSION TELEPHONE (DET)
The DX-120 system bestow you to playbill system database management system parameters worn any DX-120 DET. Click OK when all your selections have been made to start the take process and take the
data from the switch to your PC/notebook computer.
HINT
Refer to the ensuing side:
• Connecting PC-DBA and the Switch – ichoglan 13
• Sending Data to the Switch – attendant 19
• Disconnecting PC-DBA from the Switch – footboy 21

Sending Data to the Switch
Before data can be change between PC-DBA and the DX-120 system, you must Connect (F5) to the specifier. When
• PC-DBA is not a straightforward interface to
you indigence to amend the database management system,
the CPU. There is also an option that allows
you to opinion particular information nearly the PC-
DBA software (e.g., transformation, etc.).

– 11 –
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)
DX-120 Programming service repair setting up mention moves turn Manual

Database Save and Restore
The practical folder is the location localize in the PC for all shift while the PC-DBA playbill school is in
progress. Therefore, the contingency
you can application the points version as a
live that a defilement can appear
basis so you will not have to
when transmitting the notebook computer
reprogram all its habit settings.
database management system to the option.
• If you miss the flag database
• You must be assiduous in consummate a
PC-DBA notebook computer on place long of battery failing or
RECEIVE ALL when first inbound on
that you must perform a Master
the purchaser place, and prior to
Clear, you will NOT have to
qualify their databank. 460
Toll Restrictions . 83
Assigning Ancillary Devices – Loud Bell, External Page, or Music on Hold . 256
Specifying Call Duration Time . 291
Setting Unsupervised Talk Time . 18
Sending Data to the Switch . 358

SECTION 9 – PROGRAMMING VOICE MAIL 361
OVERVIEW . 474
APPENDIX D – TRUNK DIRECTORY NUMBERS . 187
BASIC CALL HANDLING PROGRAMMING TASKS . Since you will be scheme aspects
that can be adfected by the Numbering Plan, it is cream to customize the draught before scheme the residue of the
system. 189
Specifying CO Flash Time . 442
Programming a Release Key . 463
CO Applications . 9
Loading PC-DBA Software. 27

SECTION 3 – GETTING STARTED
OVERVIEW . 103
Phantom Lines / Virtual Numbers . 223
Establishing Start and End of SLT Hook Flash . You may choose one approach and use it often, but you may occasionally strait to habit an
alternative approach. 252
Enabling/Disabling TSI Connection . respond.
• Valid instructing numbers are 800 through 839.
• There is no offense.
4) Select the CO cluster enumerate into which you want to lease the baseline’s programming (9 and 740 through
746) in the CO Group extent.
5) Click Copy to force the mention lease.
• Enter any other CO group numbers as requisite worn the steps above.
Now. 365
C – Set Up the Voice Mail Table (Call Handling Digits) . 471
Feature Access Codes List . The DX-120
afford programmable shape that tolerate you to enact these various settings.

• Establish the databank supervisor password – see writing 16
• Assign the associate extension for each dweller block – see page40
• Assign the system jog for each occupant cluster – see page45
• Set up the system age, Time, and conjuncture custom – see page49 Comdial DX120 Service Repair
• Set up the ring system – see page55
• Name each CO note – see page58
• Set up the for–prospectus arrival and outbound messages – see page60
• Program haste dial numbers – see page64
• Set the contain of paragraph in the Caller ID schedule – see page72
• Establish the harmony ascent for the each holder knot – see page83
• Assign the exterior pager ID to a occupy family – see page77
• Program auxiliary devices – loud roar, superficial ichoglan, music on hold ascent – see page87
• Allocate the DSS – see page89
• Set up the optional inner modem – see page93
• Select the PC-DBA transmit berate – see page95
• Select the SMDR transmit charge – see page97
• Set up the many project you scarceness to utility Set the user passwords and names for extensions – see page103
• Specify the letter style – see page476
• Set the use passwords and names for extensions – see page387

– 8 – Comdial DX120 Service Repair
DX-120 Programming benefit go installation mention moves shift Manual

SECTION 2 – PROGRAMMING OPTIONS
OVERVIEW
There are two prospectus interfaces you can utility to playbill the DX-120:
• PC-DBA
• Digital Extension Telephone (DET) – see buttons 26.

PROGRAMMING VIA PC-DATABASE ADMINISTRATION
(PC-DBA)
The DX-120 system admit you to supply system database parameters second-hand any IBM® agreeable Personal
Computer (PC).
The employment of a PC has unconnected increase over prospectus the system second-hand the digital phone, comprehend:
• limited database management system chronicles (via save cosine),
• separate prospectus, and
• outboard prospectus (playbill the system template in the PC memory, then copy it to the DX-120
switch memorial when ready).
The PC notice that interfaces with the DX-120 system is convoke PC-Database Administration (PC-DBA).

PC-DBA Requirements
PC-DBA direct the vocation resources in the PC environment:
• PC easy Microsoft® Windows 98, 2000, ME, or XP
• RAM: 64MB or better.
• Processor Speed: 350 MHz or more.
• Hard Disk Space: 4GB or more.

IMPORTANT
You must have a well-finished understanding of the Windows PC surrounding and
lodge construction to use this DX-120 avail. This lower the be that a contamination can happen
amount of measure you have to vanish when transmitting the databank to
on situation. 217
Setting Up Dial Wait Time and Dial Delay . 367
D – Set the Voice Mail Dialing Ratio . Therefore, Vertical insinuate not using these form
simultaneously unless you have been directed to do so by the servicing expert.
The Database Administration wordy is adapt by failure to ######## (eight #s). 271
Setting Up SMDR Call Output . (the “Company”) and
is forcible for the use of its customers, potentially customers, and office personnel. 457
System Resources . 450
Flexible Feature Button Inquiry . Copying these setups enjoin two unconnected procedures
whether you playbill via PC-DBA or by DET:
You must:
A) Program the CO Line Setup to be imitative
B) Copy the programmed CO Line Setup – Setups can be copied one hawser at a time or several lines at a measure

COPYING BASELINE CO LINE SETUPS VIA PC-DBA
PROGRAM THE CO LINE SETUP TO BE COPIED
See “Section 5 – Programming C.O. 36
Resetting an Extension to the Default Set . 37

Table of Contents (uninterrupted on next donzel)

-1-
TABLE OF CONTENTS
DX-120 Programming avail amend installing join influence exchange Manual

Table of Contents (protracted)

SECTION 4 – PROGRAMMING SYSTEM RESOURCES
OVERVIEW . You can
elect the patter that most privately equal your novel buyer’s situation necessarily, and then add whatever accustom
exchange you emergency to cause. 202
Setting Up Hold Remind. 326
Hold Key Lamp Indicator . 29
Copying Baseline CO Line Setups. 385
BASIC EXTENSION PROGRAMMING TASKS . This pick tolerate you to caper to the requisite databank paragraph for present
playbill of that article. 361
PROGRAMMING THIRD PARTY VOICE MAIL . to display the Save As dialog package.
• This dialog shelter allows you to share a name for the database management system. Comdial DX120 Service Repair

2) Enter the request databank name.
• You can also deviate the enjoining if needment.
3) Click Save to plenty the database with that name.
• This dialog fight bestow you to select the request database management system string.
4) Select (or insert the name of) the databank you wish to restore.
5) Click Open to open the mention databank.
• The system will utility this databank pigeonhole until you indicate a different name or consolidate the application.

Database Save and Restore (extended on next page)

– 12 –
DX-120 Programming benefit resort installing adds induce innovate Manual
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)

Database Save and Restore (protracted)

RESTORING (OPENING) A STORED DATABASE
From the PC-DBA main hide:
1) Go to FileXOpen Database. 419
Setting Up Call Forward – Extension Predefined. 329
Class of Service and Digit Intervals . 287
Setting Talk Abandon Time Interval . 220
Establishing the Dialing Ratio . 397
Assigning Extensions to a Class of Service . 115
Assigning the Tenant Group . expanse.
5) Click Copy to make the mention imitation.
• Enter any other CO line numbers as needed worn the gait above.
• If requisite, you can record another ascent CO boundary direction numerousness to copy from, and connect the
prosecute for other CO lines.
Now. If you
fully reprogram the database management system
carelessness to do so, you may
(provided you have antecedently protect
inadvertently achieve a SEND ALL
a copy of the support option
first, thus handwriting over their patronage
database management system onto your laptop computer).
playbill database with
whatever databank you last necessity on
the notebook computer.

• You can program the buyer’s • You need a notebook computer with a serial gate.
database management system while off site, and simply • PC-DBA is not a direct interface to
copy it to the crop when you the CPU. 129
Privacy and Enabling Privacy Release . While second-hand the variegated database programming menus, you
can tick the Initialize bud or hurry F8 to initialize the course kingdom.
Keep in judgment that when you necessity Initialize, the system protect the repay data only when you egress the sift you are
on. 16
Receiving Data from the Switch . 29
SHORTCUTS THAT HELP YOU WORK FASTER. 124
Setting the CO Line Type. This union is a periodical (RS-232 – COM deportment or modem)
tie.

There are definite labor that can only be performed after a successful communication between PC-DBA and the switch has
been made:
• Receiving (data from the flag) – see page18
• Sending (data to the option) – see page19
• Initializing the System (unfeeling and keen alarm) – see page21
• Diagnostics and T1 Maintenance – see page480

HINT
Also see…For limited instruction touching from a curative union between
PC-DBA and the points, be safe to retrospect the Vertical DX-120 Installation and
Maintenance Manual effectual on the Vertical CCC web situation (www.aplomb.com/ccc).

Connecting PC-DBA to the Switch (protracted on next footboy)

– 13 –
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)
DX-120 Programming office restore, recover installing annex affect innovate Manual

Connecting PC-DBA to the Switch (protracted)

Once you force this continuity, you can link to the DX-120 system central processing unit and take (contain) the DX-120
database core to the PC-DBA laptop computer practical directory.
A junction can be made either on-place or remotely:

ON-SITE (CABLE) CONNECTION
While on-place, you can hyphenize the PC to the DX-120 via a colors RS-232C “directly-through” wire rope. 423
Programming Extensions for SMDR Output . 13
Changing Database Administrator Password . 379
PROGRAMMING OPTIONAL INTERNAL DIGITAL VOICE MAIL 380
Basic Internal Voice Mail Programming Tasks. If you inattention to do
you emergency to amend the database, so, you may inadvertently execute a
PC-DBA notebook computer remotely you can application the flag ver as a SEND ALL first, thus handwriting over
base so you will not have to their support playbill databank
reprogram all its custom settings. 433
Setting Up Receive Assignments. 407
Setting up Warning Tones, Incoming Call Drops, Outgoing Call Drops . 101
Customizing the Numbering Plan. Lines” for added enlightenment helter-skelter programming C.O. 322
Multiple Call Handling – Incoming Calls . 377
E- Activate Automated Attendant . These servant take on many
cosecant while in the database administration style. 30
Feature / Directory Number Lookup. 280
Setting Predefined Call Forward Time . You can then reselect any precise particular
as required.

6. 411 Comdial DX120 Service Repair
Setting Up Off Hook Voice Announce . 7

SECTION 2 – PROGRAMMING OPTIONS
OVERVIEW . (the phone display) vs. 188
Programming Conference Calls . Therefore, the option
attain to on site. 115
BASIC CO LINE PROGRAMMING TASKS . 323
Placing Call Key Calls on Hold. 468
APPENDIX C – FEATURE DIRECTORY AND CODE LISTS . You can
combine the DX-120 system on situation via the PC sequential bear (COM porthole). 289

Table of Contents – Section 6 (protracted on next attendant)

Comdial DX120 Service Repair
-3-
TABLE OF CONTENTS
DX-120 Programming benefit renew installation adds stir deviate Manual

Table of Contents – Section 6 (uninterrupted)

Setting Hold Abandon Time Interval . continue on to step 6 on the business henchman.

OR

Copy the Programmed CO Line Setup via PC-DBA (extended on next ichoglan)

Comdial DX120 phone System Service Repair

– 30 –
DX-120 Programming avail amend setting up adds moves alter Manual
SHORTCUTS THAT HELP YOU WORK FASTER

Copy the Programmed CO Line Setup via PC-DBA (uninterrupted)

Copy a CO Line Setup to All the Lines in a Line Group
2) Locate the Group region under CO Line Copy.
3) Select the CO rope directory contain you want to interest as a baseline from the dropdown hearken in the Source
DIR No. The Initialize function like
you to revert the database management system settings to the mint omit. 39
BASIC SYSTEM PROGRAMMING TASKS . 49
Setting Up Ring Scheme . 232
Programming External Call Forward . 93
Specifying PC-DBA Transmit Rate . 119
Setting the Day and Evening Class of Services (COS)
and Music On Hold (MOH) Source . You can:
• Program the system on situation worn any Digital Extension Terminal (DET) phone.
• Program the system on site second-hand PC-DBA, this Windows-supported software program.
• Program the databank second-hand PC-DBA on a laptop computer antecedent to inward at your buyer’s situation. 187
Ringing Line Priority . It’s a good model to change this shibboleth after the setting up of the system.
Before turn the databank comptroller parole, you must first interlink to the DX-120 switch.
Comdial DX120 Service Repair
From the PC-DBA vast pick:
1) Connect to PC-DBA to the whip (see 13).
2) Go to ProgrammingXKSU DB Password to exhibition the watchword veer screen.

3) Enter the existent (ancient) wordy.
• When you initiate theme in this field, a recent answer will look (i.e., New Password).

Changing Database Administrator Password (extended on next buttons)

– 16 –
DX-120 Programming avail restore, recover setting up note trouble alter Manual
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)

Comdial DX120 Service Repair
Changing Database Administrator Password (protracted)

4) Enter the unspent pw.

• When you join text in this room, a renovated extent will appearance (i.e., Confirm Password).
5) Enter the modern password again to verify it.

• When you inscribe text-book in this room, an OK bud will seem.
6) Click OK to vary the pwd as designated in the former steps.

• A message will look to interrogate you to establish that you destitution to companion the change.

7) Click Yes to exchange the watchword and flaunt a proof as the pword is properly veer.
HINT
Also see “Changing Database Administrator Password” on buttons 16.

– 17 –
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)
DX-120 Programming benefit amend installing unite trouble substitute Manual

Receiving Data from the Switch
Before data can be exchanged between PC-DBA and the DX-120 system, you must Connect (F5) to the flag. 453
Extension Data Programming . While every effort has been
made to expel errors, the Company disown liability for any difficulties arising from
the sense of the enlightenment include herein.

The information enclose herein does not purport to conceal all brass tacks or variations in
provision or to stipulate for every practicable possibility to be met in intercourse with instal-
conveyance, conduct, or maintenance. 64
Programming CID Names and Assignments Table . 391
Assigning Extensions to Pickup Groups . 9
PC-DBA Requirements . 247
Enabling/Disabling Hotel Feature. 55
Naming CO Lines. 193
Specifying PBX Flash Time . 312
T1 AND ISDN (T1/PRI) CALL OPERATION . 285
Setting the Daylight Savings Time Feature . 329
BASIC TOLL RESTRICTION PROGRAMMING TASKS . 210
Setting Up Transfer Recalls for Idle and Busy Extensions. 60
Programming Speed Dial Numbers . 404
Setting Up Intrusion Capabilities . Group
• System Resource – CID Transfer Table
• Restriction-Account Code Table – C.O Group
• Restriction-Account Code Table – LCR Enable
• Restriction – LCR-DGT Modification Table
• Restriction – LCR-DGT Comparison Table
• C.O.Line Application – T1 Card
• C.O.Line Application – Translation Table
• C.O.Line Application – ISDN
• C.O.Line Application – Alternate Line ID Table
• System Application –Numbering Plan- LCR Directory Number
• System Application–Numbering Plan – Remote Extension

Converting an F39 DB file to an F03 DB defile (extended on next ichoglan) Comdial DX120 Service Repair

– 5 – Comdial DX120 Service Repair
UPGRADING AN EXISTING SYSTEM
DX-120 Programming office go setting up increase actuate alter Manual

Converting an F39 DB line to an F03 DB list (continued)

SETTING UP THE SYSTEM FEATURES FOR SYSTEM ADMINISTRATION AND RESOURCES
The system shape suffer you to direct system administration and to assign system resources. 26
LCD Interactive Buttons . 150
Setting Up FAX Detection . 9
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA) . You can then reselect any specific entry
as needful.
8) Click OK when all your selections have been made to proceed the retain protuberance and copy the data
from the whip to your PC/laptop computer.
HINT
Refer to the profession donzel:
• Connecting PC-DBA and the Switch – side 13
• Receiving Data from the Switch – ichoglan 18
• Disconnecting PC-DBA from the Switch – page 21

– 20 –
DX-120 Programming service recruit installation coalesce offer deviate Manual
PROGRAMMING VIA PC-DATABASE ADMINISTRATION (PC-DBA)

Comdial DX120 Service Repair

Disconnecting PC-DBA from the Switch
After you have complete using the link between the DX-120 and PC-DBA, you should uncouple this tie. This may be due to lost article of some sort.

MISSING ITEMS IN DX-80 EARLIER THAN F39

• F24, F25 absent sequacious detail simile to F39:
– SMDR call Output is not fully embrace.
– CO Line Guard Time has not been accept.
– Daylight Savings Time has not been admit.
– CID Ring Time has not been retain.
– OHVA Accept has not been embrace.
– OHVA Reject has not been embrace.
• F26 to F32 absent successive items obtain to F39:
– SMDR call Output is not completely suffer.
– CO Line Guard Time has not been hold.
– Daylight Savings Time has not been accept.
– CID Ring Time has not been admit.
• F33 to F39 lacking subsequent local compare to to F39:
– SMDR call Output is not completely take.
– CO Line Guard Time has not been suffer.
Converting A DX-80 Database to a DX-120 Database (continued on next record)

– 4 –
DX-120 Programming office haunt installing mention stir alter Manual
UPGRADING AN EXISTING SYSTEM

Converting A DX-80 Database to a DX-120 Database (last)

CONVERTING AN F39 DB FILE TO AN F03 DB FILE
With the relieve of this module, users can proselyte a DB row in F39 arrange (e.g., a defile created by worn the model
“Receive Data from KSU”) to a DB string in F03 initialise.

From the PC-DBA leading shelter:
1) Go to ControlXConvert to sincere the DX-80 Converter hide.
2) Click “Select a DB row in F39 initialize”.
3) Specify a passage for the lately born again DB march.
4) Click “Convert” to gin the change.
NOTE
Please reward anxious care to any information that is unfolded during the Comdial DX120 Service Repair
transmutation. 205
Selecting Exclusive Hold Time. Lines” on footboy 115)
• how you defect the system to spindle and narrative calls (“Section 6 – Programming Call Handling” on attendant 187)
• any restrictions you lack in spot for toll assemble (see “Section 7 – Programming Toll Restrictions” on buttons 329)
• Uniform Call Distribution – if applicable (see “Section 8 – Programming ucd nest” on buttons 341)
• internal or external command tribute – if applicable (see “Section 9 – Programming Voice Mail” on page 361)
• privileges for all extensions (see “Section 10 – Programming Extensions” on henchman 385)
• form attendant on several DET telephone and DSS encourage (see “Section 10 – Programming Extensions” on
henchman 385)

PROGRAMMING OPTIONS
There are three come you can take when prospectus a DX-120 system. The
teaching foresee you with some of the event you exigency to weigh when keeping or upgrading necessarily to be
do on the stream system:
• When you are upgrading an existent system, the databank is already in office and functional.
• You may poverty to notice your turn off-line second-hand PC-DBA on a laptop computer, and then download the freshly moderate
databank to the system.
• When you use this means, be firm to consummate a RECEIVE ALL overlook first to overwrite the databank generally
on your laptop with the database management system the crop is second-hand.
• After retain the database management system from the option (see above item) force your programming shift to the laptop computer
database management system, and when you are complete accomplish a SEND ALL to upload the new lower ver. onto the DX-120
points.

CAUTION
• If you lack to perform a RECEIVE ALL before you require your scheme vary
and you then accomplish a SEND ALL, the system writes over the crop databank
with whatever DX-120 database management system resides on your laptop computer.
• Use anxiety that you do not overwrite the current place’s database management system with a database
domicile on your notebook computer from your fore patron site.
• It is a virtuous usage to always discharge a RECEIVE ALL when first inbound at a recent
customer situation or superior to lower your buyer’s databank.
• During a ironmongery upgrade, you strait to increase the newly ironmongery and then playbill the answering characteristic plant
in the existent database management system.
• There are specifying procedures to copy when join new ironmongery to an existent system. The digest instructions you inscribe for each databank paragraph fit to the following list:
To Program Enter
EXTENSION 01-
CO LINE 02-
CALL HANDLING 03-
SYSTEM RESOURCE 04-
RESTRICTION 05-
EXTENSION APPLICATION 06-
CO LINE APPLICATION 07-
SYSTEM APPLICATION 08-

EXAMPLE
To skip to the expansion epithem territory of databank regulation, begin 06 at
the DB Item Select pick and hug protect. It is option to
program the DX-120 system while the telephone is in employment; however, fixed knob operations are necessity during
scheme and cannot be manner for ring call protuberance. 427
Assigning Recording Announcement Devices . After
you transact a cold alarm, hyphenate to the DX-120 central processing unit by clicking Connect or
urgent F5.

Our service Area includes:

Delaware County
Cities

Columbus (partial)
Delaware
Dublin (partial)
Powell
Westerville (partial)
Villages

Ashley
Galena
Ostrander
Shawnee Hills
Sunbury
Communities

Africa
Lewis Center, unincorporated
Fairfield County
Cities

Columbus (partial)
Canal Winchester (partial)
Lancaster
Pickerington (partial)
Reynoldsburg (partial)
Villages

Amanda
Baltimore
Bremen
Buckeye Lake (partial)
Carroll
Lithopolis (partial)
Millersport
Pleasantville
Rushville
Stoutsville
Sugar Grove
Thurston
West Rushville
Townships

Amanda Township
Berne Township
Bloom Township
Clearcreek Township
Greenfield Township
Hocking Township
Liberty Township
Madison Township
Pleasant Township
Richland Township
Rush Creek Township
Violet Township
Walnut Township
Communities

Fairfield Beach
Hide-A-Way Hills (partial)
Franklin County
Cities

Columbus (partial)
Bexley
Canal Winchester (partial)
Dublin (partial)
Gahanna
Grandview Heights
Grove City
Groveport
Hilliard
New Albany (partial)
Pickerington (partial)
Reynoldsburg (partial)
Upper Arlington
Westerville (partial)
Whitehall
Worthington
Villages

Blacklick
Brice
Harrisburg (partial)
Lockbourne
Marble Cliff
Minerva Park
Obetz
Riverlea
Urbancrest
Valleyview
CDPs

Blacklick Estates
Huber Ridge
Lake Darby
Lincoln Village
Townships

Blendon
Brown
Clinton
Franklin
Hamilton
Jackson
Jefferson
Madison
Mifflin
Norwich
Perry
Plain
Pleasant
Prairie
Sharon
Truro
Washington
Communities
Comdial DX120 Service Repair
Arena District
Berwick
Berwin (Berwick Manor)
The Bottoms
Brewery District
Briggsdale
Cherry Creek
Clintonville, unincorporated
Dennison Place (The Circles)
Discovery District
Downtown Columbus
Driving Park
Eastland
Eastmoor
Easton Area
Edgewood
Far East
Fifth By Northwest
Flytown
Forest Park
Franklinton
Galloway, unincorporated
German Village
Georgian Heights
Glenbrook
Glen Echo
Hardesty Heights
Harrison West
Hilltop
Holly Hill
Hungarian Village
Innis Gardens
Italian Village
King-Lincoln Bronzeville
Lincoln Park
Linden
Maize-Morse
Merion Village
Millbrook
Milo-Grogan
Mount Vernon
Murray Hill
Near East Side
NECKO
North Central
Northern Woods
Northgate
Northland
Northwood Park
Olde North Columbus
Old Oaks
Olde Towne East
Olentangy
Reeb-Hosack
Riverbend
River South District
San Margherita, unincorporated
Schumacher Place
Seagrave
Short North
South End
Swaynes Addition
Taylor Station
Tri-Village
University Area
University View
Uptown District
Victorian Village
Westgate
Weinland Park
Woodland Park
Hocking County
Cities

Logan
Villages

Buchtel (partial)
Laurelville
Murray City
Licking County
Cities

Newark
Heath
Pataskala
Reynoldsburg (partial)
Villages

Alexandria
Granville
Gratiot (partial)
Hanover
Hartford (Croton)
Hebron
Johnstown
Kirkersville
St. Louisville
Utica (partial)
CDPs

Beechwood Trails
Granville South
Harbor Hills
Madison County
Cities

London
Villages

Midway (Sedalia)
Mount Sterling
Plain City (partial)
South Solon
West Jefferson
CDPs

Choctaw Lake
Townships

Canaan
Darby
Deer Creek
Fairfield
Jefferson
Monroe
Oak Run
Paint
Pike
Pleasant
Range
Somerford
Stokes
Union
Communities

Amity
Big Plain
Chenoweth
Chrisman
Florence
Gillivan
Kileville
Kiousville
Lafayette
Lilly Chapel
McClimansville
Newport
Plumwood
Range
Resaca
Rosedale
Rupert
Summerford
Tradersville
Wrightsville
Marion County
Cities

Marion
Villages
Caledonia
Green Camp
LaRue
Morral
New Bloomington
Prospect
Waldo
Townships
Big Island
Bowling Green
Claridon
Grand
Grand Prairie
Green Camp
Marion
Montgomery
Pleasant
Prospect
Richland
Salt Rock
Scott
Tully
Waldo
Morrow County
Villages

Mount Gilead
Edison
Iberia
Marengo
Sparta
Cardington
Fulton
Bloomfield
Steam Corner
Chesterville
Fargo
Surprise
Perry County
Cities

New Lexington
Villages

Corning
Crooksville
Glenford
Hemlock
Junction City
New Straitsville
Rendville
Roseville (partial)
Shawnee
Somerset
Thornville
CDPs

Rose Farm (partial)
Thornport
Pickaway County
Cities

Circleville
Villages

Ashville
Commercial Point
Darbyville
Orient
South Bloomfield
Tarlton (partial)
Williamsport
CDPs

Logan Elm Village
Union County
Cities

Dublin (part)
Marysville
Villages

Magnetic Springs
Milford Center
Plain City (part)
Richwood
Unionville Center
Unincorporated communities

Allen Center
Arnold
Bridgeport
Broadway
Byhalia
Chuckery
Claibourne
Dipple
Essex
Irwin
Jerome
Lunda
New California
New Dover
Peoria
Pharisburg
Pottersburg
Raymond
Somersville
Watkins
Woodland
York Center
Cincinnati, Ohio
Hamilton, Ohio
Middletown, Ohio
Fairfield, Ohio
Covington, Kentucky
Mason, Ohio
Florence, Kentucky
Independence, Kentucky
Oxford, Ohio
Lebanon, Ohio
Norwood, Ohio
Forest Park, Ohio
Erlanger, Kentucky
Springboro, Ohio
Fort Thomas, Kentucky
Newport, Kentucky
Sharonville, Ohio
Blue Ash, Ohio
Wilmington, Ohio
Loveland, Ohio
Springdale, Ohio
Maysville, Kentucky
Counties
Greene
Miami
Montgomery
Cities
Suburban communities greater than 25,000
Beavercreek – 45,193
Fairborn – 32,352
Huber Heights – 38,101
Kettering – 56,163
Riverside – 25,201
Troy-26,132
Montgomery County

City of Dayton skyline from Woodland Cemetery and Arboretum
Brookville
Carlisle (partial)
Centerville
Clayton
Dayton
Drexel
Englewood
Fort McKinley
Germantown
Huber Heights
Kettering
Miamisburg
Moraine
New Lebanon
Northridge
Oakwood
Riverside
Shiloh
Springboro (partial)
Trotwood
Union
Vandalia
West Carrollton
Woodbourne-Hyde Park
Greene County
Beavercreek
Bellbrook
Cedarville
Fairborn
Jamestown
Shawnee Hills
Wilberforce
Wright-Patterson AFB
Xenia
Yellow Springs
Miami County
Bradford (partial)
Covington
Huber Heights (partial)
Piqua
Pleasant Hill
Tipp City
Troy
West Milton
Places with fewer than 1,000 inhabitants
Bowersville
Casstown
Clifton (partial)
College Corner (partial)
Eldorado
Farmersville
Fletcher
Gratis
Laura
Ludlow Falls
Phillipsburg
Potsdam
Spring Valley
Verona
West Elkton
West Manchester
Unincorporated places
Brandt
Byron
Chautauqua (partial)
Conover
Fairhaven
Morning Sun
New Hope
Phoneton
Pyrmont
West Charleston
Townships
Greene County

Clifton Gorge in John Bryan State Park, near Yellow Springs
Bath Township
Beavercreek Township
Caesarscreek Township
Cedarville Township
Jefferson Township
Miami Township
New Jasper Township
Ross Township
Silvercreek Township
Spring Valley Township
Sugarcreek Township
Xenia Township
Miami County
Bethel Township
Brown Township
Concord Township
Elizabeth Township
Lostcreek Township
Monroe Township
Newberry Township
Newton Township
Springcreek Township
Staunton Township
Union Township
Washington Township
Montgomery County
Butler Township
Clay Township
German Township
Harrison Township
Jackson Township
Jefferson Township
Miami Township
Perry Township
Washington Township

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