Vodavi Starplus Business Telephone Systems Service Repair Installation

Vodavi Starplus


800-821-2686
Columbus:
614-420-4572
2783 Martin Rd.
Dublin, OH 43017
Cincinnati:
513-926-6186
9891 Montgomery, Rd.
Cincinnati, Ohio 45242
Dayton:
937-222-2269
2324 Stanley Avenue
Dayton, Ohio 45404

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Ohio TeleCom will Install, Service and Repair Vodavi Business Telephone systems of all makes and models.
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Vodavi, Vertical, Starplus STS, STSe, DVX. DHS, Infinite Telephone Systems, Telephones and voice mail manuals.

Vodavi Starplus

Vodavi Starplus

Vodavi Starplus





https://www.ohiotele.com/manuals/vodavi/Vodavi%20Starplus%201224ex%20installation.pdf

Vodavi Starplus

Vodavi Starplus

Vodavi Starplus

If a station has been programmed to receive direct
outside line ringing and is busy on another call, that
station will receive muted ring to indicate another
call is ringing in.
ON HOOK DIAUNG
A telephone user can place calls without lifting the
handset and can monitor the call while the called
party’s phone is ringing or on hold. The receiver
must be lifted to converse when using a basic key
telephone.
ON UNE PROGRAMMING
Changes to the system data base with the exception
of flexible button programming can be made
without interrupting normal system operation.
Programming is done at station port 01.
PBX DIAUNG CODES
Four 2 digit PBX access codes can be
programmed into the system. When an outside
line is selected and one of these codes is dialed,
toll restriction will be applied beginning with the
digit dialed after the code. If one of these codes is
not dialed, toll restriction doesn’t apply. This allows
the dialing of PBX extensions 100, 110, 111,
etc. on an outside line. (The line must be assigned
as a PBX line.)
PAGE ACCESS RESTRICTION
Individual stations can be programmed to be allowed
or denied the ability to make page announcements.

PHONE BOX Vodavi Starplus
A phone box may be substituted for a telephone
on a one for one basis. The phone box can be used
to receive intercom announcements and also
provide handsfree response. There is also a CALL
button which will signal all stations programmed to
receive alarm ringing. One of these stations can
respond to this signal by pressing the DSS/BLF
button or dialing the intercom number of the phone
box station. Two way conversation is then possible.

PREFERRED UNE ANSWER Vodavi Starplus
A station with preferred lineanswer can answerany
assigned ringing outside line, line queues, outside
line transfers and transfer recalls by simply lifting
the handset or pressing the ON/OFF button. The
STARPLUS 1224EX KEY TELEPHONE SYSTEM
outside line button doesn’t have to be pressed
for automatic line answer.
PRIVATE UNE
A station can be programmed to have a private
line. A line designated as a private line can
transfer calls to other stations and can be forwarded
to another station. When placed in
night service the UNA code will not pick up this
ringing line. A private line cannot have a preset
forward station.
REAL TlME
This hardware option allows the system time
and date to continue functioning in case of a
power failure.
Also provides the time source for information
used by SMDR and display phones.
SPEAKERPHONE
Enhanced & Executive model phones are
equipped with a unit that enables the telephone
to be used handsfree in two-way conversations
on both intercom and outside lines.
STATlON MESSAGE DETAIL RECORDING
A hardware option which allows connection to
an external RS232C compatible printer or call
accounting device. Programming allows the
system to track all calls, both incoming and outgoing,
local and long distance; or just outgoing
long distance calls only. It is also possible to
print out data base programming with this
module. The system records calls by outside
line, number dialed, time of day, date, station
that placed the call and duration of Ihe call. The
output can be programmed for either a 29 or 80
character format. v Vodavi Starplus
Account codes may also be entered.
STATlON SPEED ‘DIAL
Each station user can program up to 20 individual
speed dial numbers of up to 16 digits in
length. These n
STARPLUS 1224EX

KEY TELEPHONE SYSTEM
Both the asterisk (*) and pound (#) are sent as
DTMF tones; this makes the speed dial feature
compatible with Centrex operation.
SYSTEM SPEED DIAL
Up to 40 commonly dialed numbers can be
programmed into System Speed Dial for use by
stations allowed this feature. The numbers can be
up to 16 digits in length and may contain pauses,
flash commands and pulse to tone switchover
commands. Each one of these commands takes
up digit space. The numbers are accessed by the
SPEED button and a 2 digit code (1049) or the
user can program under a flexible button. The last
20 bins are not monitored by toll restriction. System
speed numbers are programmed at the assigned
attendant station. Vodavi Starplus
Both the asterisk (*) and the pound (#) are sent as
DTMF tones.
TOLL RESTRlCTlON OVERRIDE
An outside line can be programmed to allow toil
restricted stations to dial on that line.
TOLL RESTRlCTlON
The system provides a flexible means of providk
ing toti restriction to individual stations. By assigning
a “class of service” to each station, long
dlstancs calls can be limited at certain stations
through entries into the Allow/Deny Tables.
UNIVERSAL NIGHT ANSWER
CD lines not marked as a Private tine have
Universal Night Answer (WA), which provides
key telephones access to incoming CO calls
when the system is in night service by dialing
the UNA code.
VOLUME CONTROLS
Each key telephone user can adjust both
speaker and ring volume independently by
using the 2 volume controls located on the right
sidb of the keyset.
WALL TELEPHONE
Any key telephone can be adapted for wall
mounting. The wall mount kit must be provided
for wail mounting.
.II II Y 19FN 2-6 Vodavi Starplus
STARPLUS 1224EX KEY lELEPHONE SYSTEM
.
.
FEATURE INDEX
lntemal External .
Feature Availability Equipment
Required
pJ$ymnt
A-Lead indication
Account Codes : Ii ki
Alarm Signaling
All Call Pa e
8v
: I! AaT System
Attendant erflow
Attendant Position : Ii Ii
Automatic Privacy N
Automatic SeleCtIOn :
Ii
Ii
Automatic Pause inSNtiOn .N ’
Background Music : Music Source
Battery Back-up memo )
Battery Back-u
P I system 7 s,
I!
Sta;us BBU
Busy Lamp Fie d Fl
Call Announcing :
Ii
Ii
Call Forward – station
Call forward – preset : Ii
Call Pickup (group) rl
Call Transfer :
rl
Iti Vodavi Starplus
Camp On (call waiting)
CO tine Access : Fl
CO Line Grouping Ii
CO tine Queuing : 1
Conference Ii N
Common Audible Ringing :
Dial Pulse/DTMF Si
8
naling
i
Ii *@Tling GenDial
Pulse to Tone witchover
Direct Station Select
:
Ii Ii
Do Not Disturb
Emergency Transfer Ii
Executive/Secretary Transfer x
External Paging .
:
Ii
bS
flash
flexible Station Numbers
: Vodavi Starplus
Ii
pagFlg Equipflexible
Buttons
Hold Preference
:
i
Ii
intercom Signaling
internal Zone Page
:
1
Ii
Last Number Radial Ii
Meet Me Page 1
Messa e Waiting
8
:
Music n Hold
:
Ii
Ii
Music Source
Mute
Night Service
:
Ii i
Off Hook Signaling
On Hook Dialing
:.
Ii i Vodavi Starplus
On Line Programming
PBX Dialing Codes
Page Access Restriction :
Ii Ii
Phone Box
:
Ii
N
Phone Box
Perferred tine Answer
Private tine
Real Time :
1 Ii
RCU
Speakerphone
Station Message Detail Recording t?
~;r&‘f%~ Phone L!
Printer
Station Speed Dial
ss Ii Ii
. Vodavi Starplus
System Speed Dial
.
_ . ,.. ._ I 1. d.. . . . . . .–. _ _._. 1.
,. –
._ .,… .-.-. _._.._.._ _ (‘,, . ~ ,.,, ,.,, /I_,.:.< >I-.:.. . .
STAFIPLUS 1224Ex KEY TELEPHONE SYSTEM
Feature
Toll Restriction Override
Toil Restriction
Universal Night Answer
Volume Controls
Wall Telephone
Internal External
Availability Equipment Equipment
Required Required
: Ii F!
: Ii I!
0 N Wail Mount Kit
S = standard 0 = optional N = none
JULY 1989 2-8
STAFIPLUS 1224Ex KEY TELEPHONE SYSTEM
9
UQUID CRYSTAL DISPLAY (LCD)
The display is arranged into an upper and lower The left sectIon of the lower field displays the
field. date, .speed bin number, connected intercom
The upper field displays the current activity of station or outside line number. The right setthe
tdephone. The lower field is dhkkd into 2 tion of the lower field displays-current time or
sections. elapsed time on an outside call.
j _
j . Vodavi Starplus
I
I i B
/ –
I
.
FUNCTION CALLING STATION’S DISPLAY CALLED STATION’S DISPIAY
Idle Station Famj ’
Manually Dialing
Outgoing Calls -1
Recalling Line
from Hold pLT%q
Recalling Line
from Another Station -1
.
Connected to an
Incoming CO Line jiii?Yq
Intercom Call .–I-. vllq
Camp-On pz=Ezj
Conference
FUNCTION CALJJNG STATION’S DISPLAY CALLED STATION’S DlSPLqY
internal Page
External Page
All Call Page
Message Waiting
Reply to a
Message Waiting
Station Call Forward
(Originating Station)
Forwarded Call
Preset Forward
CO Line Queuing
JULY 1989 2-10
a Vodavi Starplus
.
FUNCTION
Outside Line
TRNlsfer
CALLING STATION’S DISPLAY CALLED STATION’S DISPLAYS
Programmed flash
Command (F)
Programmed Pause
Command (P)
Programmed Pulse-toTone
Switchover (*)
JULY 1989 Z-11
_. . . ..L . . …*.‘:.;,;:.:r .,,- -.._’ -. I’ . 1. ‘. ‘.. . I . . , I , , ‘. . ,_, . . . . …’ , ,.,.. .,I .-.‘L-,. .1&;,&&
STARPLUS 1224EX KEY TELEPHONE SYSTEM
300 OPEFWlON

For some features there is more than one way to
use the feature depending on how the telephone
is programmed. Both options will be listed.
300.1 PlAClNG AN OUTSIDE CALL
(Automatic Line Selection)
. Press outside line button.
. ON/OFF button will light & you will hear
dial tone.
. Dial desired party.
. When called party answers, lift handset to
converse or use speakerphone.
300.2 ANSWERING AN OUTSIDE
CALL
.
. Vodavi Starplus
.
300.3
.
.
.
.
300.4
.
.
.
Lift handset.
Press slow flashing outside line button.
(If your phone has been programmed with
Preferred Line Answer, you may answer
an outside line by just lifting the handset.)
SPEAKERPHONE (optional)
Press station key of desired party OR
Press available outside line button & dial
number.
Speakerphone is activated.
Press ON/OFF button to end call.
VOLUME CONTROLS
There are 2 volume control wheels on the.
rfght side of the key phone. Rotating the
wheel toward you will decrease the
volume.
Front wheel – voice, background music &
speakerphone.
Back wheel -tone ringing volume
300.5 MUTE BUlTON (optional)
. Provides privacy during speakerphone
or handset operation by disabling the q
microphone.
. If you have a programmed mute button,
press while off hook to activate. (LED
lights)
. Press again to deactivate. (LED extinguishes)
Vodavi Starplus
300.6 BACKGROUND MUSIC (optional)

. Press 8 on the dial pad (music is heard).
. Press 8 again and music is discontinued.

e (When you pick up the handset or press
the ON/OFF button, music is discontinued
automatically)
4
300.7 PLACING OUTSIDE LINE ON
HOLD
.
.
300.8 Vodavi Starplus
.
If your system is programmed to have
exclusive hold preferred, press HOLD
button once for exclusive hold and
twice for system hold.
If your system is programmed to have
system hold preferred, press HOLD
button once for system hold and twice
for exclusive hold.
ANSWERING A RECALL
When an outside line has remained on
hold for an extended period of time, you
will be reminded with a recalling rfng.
Press outside line button flashing at
very fast rate.
Lift handset to converse.
JULY 1989 3-l
i
STARPLUS 1224EX KEY TELEPHONE SYSTEM

300.9 FLASH
. Disconnects present outside line reseizes
outside line dial tone. When connected to
an outslde line, press FLASH button.
tone ringing & your HOLD button will
slow flash. Lift handset or press
ON/Off button to answer. Hang up to
end call.
.
x10.10 PBX TRANSFER
P mode, you will hear 3 bursts of tone
& a one way announcement. The
HOLD button will slow flash.
. While connected to an outskfe line (PBX),
press FLASH button Receive PBX transfer
dial tone Vodavi Starplus
. Dial PBX station number
. Hang up to complete transfer
300.11 CALL PICK-UP
. You must be in the same pick-up group as
the ringing telephone to pick up the call.
Tone ringing intercom calls only can be
picked up.
. H mode, you will hear 3 bursts of tone
and an announcement Reply harbdsfree
or lift handset for privacy.
NOTE: If you have a programmed statlon but-
.__
ton for the calling party, that button will flash. If
you receive a call from a phone box, you must
press that station button to answer the call.
300.14 CAMP ON
. You call a station that Is busy & wish to
alert them to your call,
. You hear an unattended phone ringing.
. Llft handset and dial 6.
. You will be connected to the calling party.
300.12 PLACING AN INTERCOM CALL
. Press the MSG/CP.ON button twice.
. Called station will receive two bursts of
ringing.
. Walt for their response.
.
l
Press station key of party you wish to call
(if programmed at your phone). OR
NOTE: If a station is in DND, only the attendant
can camp-on.
300.15 ANSWERING A CAMP ON
. Lift handset & dial station number (10-33).
. You will hear:
– Ringing if called station is In ‘T’ answering
mode.
– 3 bursts of tone lf called station is in VP
or “PI position.
– Lift handset or use speakerphone when
tone bursts stop.
. Hang up to end call.
300.13 ANSWERING AN INTERCOM
CALL Vodavi Starplus
. If you are on a connected call, hear 2
bursts of muted ringing & your
MSG/CP.ON button is flashing, you
have a call waiting for you.
. To answer, press the MSG/CP.ON button.
Any .outslde line you are connected
to will be placed on hold. You
may converse with the station placing
the call.
With your Intercom signal switch In the:
300.16 LEAVING A MESSAGE WAITING
INDlCATlON
Up to 5 messages can be left at any one key stat&n.

.
. T mode, you will hear repeated Intercom
JULY 1969 3-2
.‘:. .
. , ., .a .I’ “.‘,,… ,._ ‘.?’ : . .,I .,.L-I. ~.~.i;.~A#L+i,..i _.
____‘. _ _.., ‘.I.:.-…. I,..^ .,,
STARPLUS 1224EX

KEY TELEPHONE SYSTEM
. if you diai a station that is busy, unattended
or in DND, you can leave a
callback message indication.
. Press the MSG/CP.ON button once.
. called party’s MSG button will slow ffash.
. Hang up.
300.17 ANSWERING A MESSAGE
WAITING INDICATION
The first message left will be the first one called.
. if your MSG/CP.ON button is flashing at a
slow rate, you have a message waiting for
you.
. Pick up handset.
. Press flashing MSG/CP.ON button.
. Station that left message will be signaled
with tone ringing.
. if called station doesn’t answer, press
MSG button once to leave message.
300.18 CALL TRANSFER
. Outside lines can be transferred from one
phone to another within the system.
. The transfer can be either screened (announced)
or unscreened to either an idle
or busy station.
SCREENED TRANSFER
. While connected to an outside line, press
station button where caii is to be transferred
(ii programmed on your phone) OR
. Press TRANS button & diai station number
(1033).
. The called extension signals according to
the intercom signal switch position.
. When that extension answers, announce
the transfer.
‘ Hang up to complete transfer.
UNSCREENEDTRANSFER f
l Once the called exlension begins to
signal, hang up to transfer the caii.
(Recall timer starts.)
TRANSFER SEARCH
. When attempting to locate a party, you –
can press a station button to signal a
station. if the party is not located, press
another station button to continue the *
search. OR
. Press the TRANS button & dial the station
number. if the party is not located,
press the TRANS button again & dial
another station to continue the search.
. When the called party answers, hang
up to complete the transfer.
ANSWERING A SCREENED TRANSFER
. Your intercom will be signaling according
to the intercom signal switch position.

. Answer the intercom & receive transfer
notice. d
. Press the outside line button or loop
button flashing on hold.
300.19 EXECUTIVE/SECRETARY
TRANSFER
. if you are designated the EXECUTIVE
station &your phone is busy or in DND,
ail calls will be routed to the
SECRETARY station.
. if you are the designated SECRETARY
station, you can signal the EXECUTIVE
that is busy or in DND by using the
Camp On feature.
300.20 CONFERENCE COMBINATIONS

. 2 internal and 1 external or 3 party internai
– Add On Conference 1 internal
and 2 externai – Multi Line Conference
ESTABLISHING A CONFERENCE
A maximum of 3 parties can be included in a
conference. 0
.I111 Y 198!3 33
4p
.
/ Vodavi Starplus
&
.–
l Lift handset.
. seiect intercom station or dial desired outside
party.
. When called party answers, press CONF
button.
. Add next conference party by selecting
another outside line or intercom station.
d When patty answers, press CONF button.
. All parties are connected.
EXITING A CONFERENCE (controller only)
There are 3 methods of exiting a conference:
. Press the ON/OFF button to ON & replace
handset (to monitor a conference).
. Press HOLD button to place outside parties
on hold. Hold timer starts. If one of
the 2 parties is internal that party will be
dropped.
. Press CONF to leave the other conference
parties still connected in an unsupervised
conference. CONF button will flash &
timer will start. There will be a warning
tone before the other parties are dropped.
RE-ENTERING A CONFERENCE
. When the controller m-enters the conference,
the disconnect timer is reset.
. Lift handset to m-enter a monitored conference.

. To m-enter a conference placed on hold,
repeat steps for establishing a conference.

. To re-enter an unsupervised conference,
lift handset (multi-line).
. To re-enter an unsupervised conference,
lift handset & press flashing CONF button
(add-on).
. CONF button lights steady & you hear
confirmation tone.
TERMlNATlNG A CONFERENCE
. Replace handset or push ON/OFF button
to off. You must be actively in the
conference.
300.21 ACTIVATING DO NOT DISTURB
.
. If you have been given the ability to
place your phone in Do Not Disturb,
press the DND button (DO NOT lift
handset). DND button lights steady.
. You can press the DND button while
your phone is ringing & stop the ringing.
Vodavi Starplus
REMOVING DO NOT DISTURB
. Remain on-hook.
. Press DND button.
. The button LED extinguishes.
300.22 QUEUING
6 A station can queue only 1 line at a time.
. You see that a particular outside line is
busy & wish to be placed on a list waiting
for that line to become available.
. Lift handset.
. Press desired busy outside line button.
. Press QUE button.
0 Hang up.
TO CANCEL A QUEUE
. Lift handset or press ON/OFF button.
. Press QUE button.
. Dii tone will be heard.
ANSWERING A QUEUE
. You hear ringing &an outside line of the
line group you queued is slow flashing.
. Ltfthandset. , .

Legacy Business Telephone Systems:
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800-821-2686

Vodavi DHS-DHSE Business Telephone Systems