Vodavi Starplus Business Telephone Systems

Nortel Norstar Meridian Business Telephone Systems


800-821-2686
Columbus:
614-420-4572
2783 Martin Rd.
Dublin, OH 43017
Cincinnati:
513-926-6186
9891 Montgomery, Rd.
Cincinnati, Ohio 45242
Dayton:
937-222-2269
2324 Stanley Avenue
Dayton, Ohio 45404

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800-821-2686
Vodavi Business Telephone Systems
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Vodavi Infinite 4096 Programming PDF 8.5M

VODAVI
VODAVI COMMUNICATIONS SYSTEMS
STARPLUS
1224EX
ELECTRONIC KEY SYSTEM
GENERAL DESCRIPTION
INSTALLATION AND
MAINTENANCE MANUAL
:1-G<., ; ,, h STARPLUS 1224u( KEY TELEPHONE SYSTEM TABLEOFCON’TEN~ SECTION 100 INTRODUCTION 100.1 PURPOSE ................................................................................................. l-l 100.2 REGULATORY INFORMATION (FCC,UL) ............................................... 1-l 100.3 CANADIAN REGULATORY (CSA,OOC) .................................................. l-2 SECTION 200 200.1 FEATURE DESCRlPTlON ALPHABEIICAL USTING OF FEATURES ............................................... 2-1 FEATURE INDEX ...................................................................................... 2-7 SECTION 300 300.1 300.2 300.3 300.4 300.5 300.6 300.7 300.8 300.9 300.10 300.11 300.12 300.13 300.14 300.15 300.16 300.17 300.18 300.19 300.20 300.21 300.22 300.23 300.24 300.25 300.26 300.27 300.28 300.29 300.30 300.31 SECTlON 400 409.1 466.2 466.3 OPERATION PLACING AN OUTSIDE CALL ................................................................. 3-l ANSWERING AN OUTSIDE CALL.. ......................................................... 3-l SPEAKERPHONE ..................................................................................... 3-l VOLUME CONTROLS .............................................................................. 3-l MUTE BUTTON ........................................................................................ 3-l BACKGROUND MUSIC .......... . ................................................................. 3-l PLACING OUTSIDE UNE ON HOLD Vodavi Starplus ....................................................... 3-l ANSWERING A RECALL .......................................................................... 3-1 FLASH ....................................................................................................... 3-2 PBX TRANSFER ....................................................................................... 3-2 CALL PICKUP ........................................................................................... 3-2 PLACING AN INTERCOM CALL .............................................................. 3-2 ANSWERING AN INTERCOM CALL ........................................................ 3-2 CAMP ON ................................................................................................. 3-2 ANSWERING A CAMP ON ....................................................................... 3-2 LEAVING MESSAGE WAlTlNG INDICATION .......................................... 3-2 ANSWERING MESSAGE,WAlTlNG INDICATION ................................... 33 CALLTRANSFER ..................................................................................... 3-3 EXECUTIVE/SECRETARY TRANSFER .................................................... 3-3 CONFERENCE ......................................................................................... 3-3 DO NOT DISTURB .................................................................................... 3-4 QUEUING ................................................................................................. 34 STORING SPEED NUMBERS .................................................................. 3-5 LAST NUMBER REDIAL ........................................................................... 3-5 PAGING .................... . ............................................................................... 3-5 CALL FORWARDING ................................................................................ 3-s NIGHT SERVICE Vodavi Starplus ....................................................................................... 38 SEillNG SYSTEM TIME AND DATE ....................................................... 3-6 ALARM ...................................................................................................... 36 ACCOUNT CODES ................................................................................... 3-6 PROGRAMMING FLEXlBLE BUlTONS .................................................. 38 GENERAL DESCRlPTlON TECHNOLOGY ......................................................................................... 4-l CAPACITY ................................................................................................. 4-l SYSTEM COMPONENTS ......................................................................... 4-l ELECTRICAL SPEClFlCATlONS .............................................................. 4-3 DIMENSIONS AND WElGHT ................................................................... 4-3 DIALING SPEClFlCATlONS ..................................................................... 44 ENVlRONMENTAL SPEClFlCATlON ....................................................... 4-4 STARPLUS 1224EX KEY TELEPHONE SYSTEM : SECTION 500 500.1 500.2 500.3 500.4 500.5 500.6 500.7 500.8 500.9 500.10 500.11 500.12 500.13 500.14 500.15 500.16 500.17 500.18 500.19 500.20 500.21 SECTION 600 600.1 600.2 600.3 600.4 600.5 600.6 600.7 600.8 600.9 600.10 600.11 600.12 600.13 600.14 600.15 600.16 600.17 600.18 600.19 600.20 600.21 600.22 600.23 600.24 600.25 600.26 600.27 600.28 RS232C PORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 INSTALLATlCiN h>
.
SITE PLANNING …………………………………………………………………………… 5-l
UNPACKlNG THE KSU …………………………………………………………………. 5-l
KSU GROUNDING ……………………………………………………………………….. 5-l
KSU INSTALIATION …………………………………………………………………….. 5-l
KSU CABLING ……………………………………………………………………………… 5-2
UGHTNING PROTECTION ……………………………………………………………. 5-2
KEY TELEPHONE INSTALLATlON …………………………………………………. 5-2
WALL MOUNT KIT INSTALlATiON ….. ..r……………………..~ …………………. 5-2
PHONE BOX INSTALLATION ………………………………………………………… 5-3
EXTERNAL MUSIC SOURCE …………………………………………………………. 5b
ALARM INSTALLATION …………………………………………………………………. 5-3
BATTERY BACKUP ………………………………………………………………………. 5-3
UCTERNAL PAGING Vodavi Starplus ……………………………………………………………………… 5-3
LOUD BELL CONTROL/A-LEAD INDICATION …………………………………. 5-4
EMERGENCY TRANSFER …………………………………………………………….. 5-4
HEADSET INSTALLATION …………………………………………………………….. 5-4
POWER UP AND INSTALlATlON CHECKLlST ……………………………….. 5-4
SIU MODULE INSTALlATION ……………………………………………………….. 5-4
RUC INSTALLATION …………………………………………………………………….. 5-5
BAlTERY BACKUP UNIT ………………………………………………………………. 5-5
SMDR PRINTOUT …………………………………………………………………………. 5-7
WIRING ………………………………….. ..” ……………………………………………….. 5-8
W’STOMER DATABASE PROGRAMMING
INTRODUCTION …………………………………………………………………………… 6-l
DATABASE WORKSHEETS …………………………………………………………… 6-l
DATABASE FlELDS ………………………………………………………………………. 6-1
PROGRAM MODE ENTRY …………………………………………………………….. 6-2
INlTlALlZATlON ……………………………………………………………………………. 6-2
STATION CLASS OF SERVICE ………………………………………………………. 6-3
STATION PROGRAMMING.. ………………………………………………………….. 6-4
FLEXIBLE STATION NUMBERS …………………………………………………….. 6-6
FLEXIBLE BUllONS.. …………………………………………………………………… 6-7
PAGE GROUPS ……………………………………………………………………………. 6-9
PICKUP GROUPS 6-10 ………………………………………………………………………….
PROGRAMMING BASIC TELEPHONES/DSS CONSOLES.. ……………… 6-l 1
CO UNE GROUPS ……………………………………………………………………….. 6-12
CO UNE DATA …………………………………………………………………………….. 6-13
CO UNE RINGING ……………………………………………………………………….. 6-14
FLASH TIMER ………………………………………………………………………………. 6-15
CO RING DETECT ………………………………………………………………………… 6-16
DIAL PULSE …………………………………………………………………………………. 6-l 7
SYSTEM DATA …………………………………………………………………………….. 6-18
TIMERS ……………………………………………………………………………………….. 6-20
EXECUTIVE/SECRETARY ASSIGNMENTS ……………………………………… 6-23
LOUD BELL CONTROL/A-LEAD INDICATION …………………………………. 6-24
PBX DIAUNG CODES …………………………………………………………………… 6-25
ATTENDANT POSITION Vodavi Starplus ………………………………………………………………… 6-28
PRESET FORWARD RING TIMER.. ………………. . ……………………………….. 6-27.
PRESFT CALL FORWARD …………………………………………………………….. 6-28
CONFERENCE TIMER ………………………………………………………………….. 6-28
SMDR ………………………………………………………………………………………….. 6-28
d
m
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5
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JULY 1989 ii
STARPLUS 1224M KEY TELEPHONE SYSTEM
600.29
600.30
600.31
600.32
600.33
600.34
600.35
600.36
600.37
600.38
SECTION 700
700.1
700.2
700.3
700.4
700.5
SECTION 800
800.1
800.2
800.3
800.4
800.5 Irk
800.6
800.7
800.8
800.9
800.10
800.11
DATA BASE PRINTOUT.. ………………………………………………………………. 6-30
LCD DISPLAY ………………………………………………………………………………. 6-31
TOLL RESTRICTION TABLES.. ………………………………………………………. 6-32
STATION SPEED DIAL Vodavi Starplus …………………………………………………………………… 643
PULSE TO TONE SWITCHOVER ……………………………………………………
FLASH WITH SPEED DIAL.. ………………………………………………………….. 6-33
NUMBERING PLAN.. …………………………………………………………………….. 6-33
NIGHT SERVICE …………………………………………………………………………… 6-33
SYSTEM SPEED DIAL …………………………………………………………………… 6-34
SEI-RNG SYSTEM TIME AND DATE.. …………………………………………….. 6-34
DATA FIELDS AND DEFAULT VALUES ………………………………………….. 6-35
WORKSHEETS …………………………………………………………………………….. 6-36
DATABASE PRINTOUT ………………………………………………………………. .;. 6-42
SYSTEM CHECKOUT PROCEDURES
FUNCTIONAL TEST PROCEDURES ………………………………………………. 7-1
PREUMINARY CHECKUST …………………………………………………………… 7-1
KEY STATION TESTING ……………………………………………………………….. 7-2
INTERCOM FUNCTIONS TEST ……………………………………………………… 73
CO UNE FUNCTIONS TEST ………………………………………………………….. 7-5
MAINTENANCE AND TROUBLESHOOTING
GENERAL INFORMATION …………………………………………………………….. 8-1
PREVENTIVE MAINTENANCE ……………………………………………………….. 8-l
TEST EQUIPMENT AND TOOLS ……………………………………………………. 8-l
SPAREPARTS ……………………………………………………………………………… 8-l
FIELD SERVICE ENGINEERING ……………………………………………………. 8-l
FAULT CLASSIFICATION.. ………………………………….. .m……………………… 8-l
SYSTEM FAILURES ……………………………………………………………………… 8-2
POWER FAILURES.. ……………………………………………………………………… 8-2
KEY TELEPHONE FAILURES ………………………………………………………… 8-2
CO/PBX UNE FAILURES Vodavi Starplus………………………………………………………………. 8-2
FEATURE OPERATION FAILURES ………………………………………………… 8-2
POWER TEST ………………………………………………………………………………. 83
APPENDIX A
SP-1224EX PARTS UST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-l
JULY 1989 . . . III
, ,. :. . ..-. _-: ,< ,: ..i . . . ‘.. >I _ . . . . I .- – _..
sTARPLus 1zaEx KEY TELEPHONE SYSTEM
VODAVl COMMUNICATIONS SYSTEMS
For sales infomation call 1s (in Arizona call
94W971). Iln Canada ca!I yew distributor.
For technical support call l-80&35&7279 (in Arizona call
-1971). In Canada call your distributor.
‘.~. I-. . –_ . . ..__ _. .- .- ..~
STARPLUS 1224EX KEY TELEPHONE SYSTEM
.
.
ISSUE DATE CHANGE
1
2
Feb 1968
July 1989
1224EX ISSUE CONTROL
First draft
Add Canadian Regulatory lnforrnatbn
Add phone box, DSS console and BBU drawings
100.1 PURPOSE
This manual provides the information necessary to
program, install, operate and maintain the
STARPLUS 1224 Key Telephone System.
100.2 REGULATORY INFORMATION
(FCC)
The Federal Communications Commission (FCC)
has established rules which allow the direct connection of the STARPLUS 1224 Key Telephone
System to the telephone network. Certain actions
must be undertaken or understood before the connection of customer provided equipment is completed.
A. TELCO NOTlFlCATlON
Before connecting the STARPLUS 1224 Key
Telephone System to the telephone ne@ork, the
local serving telephone company must be given
advance notice of intention to use customer
provided equipment (CPE) and provided with the
following information:
1. The telephone numbers to be connected to
the system.
2. The FCC Registration Number located on the
Key Service Unit (KSU): DLP82V19889-MF-E*
3. The Ringer Equivalence Number also located
on the KSU: 0.56
4. The USOC jack required for direct interconnection with the telephone network: RJ21 X
5. The 1224EX KSU is UL listed, file number
42U5.
*NOE: If no key telephones are programmed to
have a pooled group button FCC# DLP82V19891-
KF-E may be used.
B. INCIDENCE OF HARM Vodavi Starplus
If the telephone company determines that the customer provided equipment (CPE) is faulty and possibly causing harm or interruption to the telephone
network, it should be disconnected until repair can
be made. If this is not done, the telephone company may temporarily disconnect service.
.
C. CHANGES IN SEFlVICIi
J
The local telephone company may make changes In its communications facilities or procedures. If these changes should affect the use of
the 1224 or compatibility with the network, the
telephone company must given written notice
to the user to allow uninterrupted service.
D. MAiNTENANCE LlMlTATlONS ’
Maintenance on the 1224 Key Telephone System is to be performed only by the manufacturer
or its authorized agent. The user may not make
any changes and/or repairs except as specificolly noted in this manual. If unauthorized alterations or repairs are performed, any
re:z-‘aining warranty may be voided.
E. NOTICE OF COMPUANCE
The 1224 Key Telephone complies with rules
regarding radiation and radio frequency emissions by Class A computing devices. In accordance with FCC Standard 15 (Subpart J) the
following information must be supplied to the
end user: 4
‘WARNING:
This equipment generates and uses R.F. energy and if not installed and used in accordance
with the instruction Manual, it may cause interference to radio communications. It has been
tested and found to comply with the limits for a
Class C computing device, pursuant to Subpart
J of Part 15 of the FCC Rules, which are
designed to provide reasonable protection
against such interference, when operated in a
commercial environment.
Operation of this equipment in a residential area
Is likely to cause interference, in which case the
user, at his own expense, will be required to take
whatever measures may be required to correct
the interference.”
F. HEARING AID COMPATlBlLlTY
The 1224 Key Telephone is Hearing Aid compatible as defined in Section 68.316 of Part.68
FCC Rules.
STARPLUS 1224EX KEY TELEPHONE SYSTEM

100.3 CANADIAN REGULATORY INFORMATION
Department of Communications (DOC)
Certification Number: 676 2581A
Load Number: 16
Ancillary Equipment Number: CA21A
File Number: LB57228
A. NOTICE
.

3
The Canadian Department of Communications
label identifies certified equipment. This certification means that the equipment meets certain
telecommunications network protective, operationai and safety requirements. The Department
does not guarantee the equipment will operate to
the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company. The equipment must also
be installed using an acceptable method of connection. in some cases, the company’s inside
wiring associated with single line indiviiual service
may be extended by means of a certffied connector assembly (telephone extension cord). The customer should be aware that compfhnce with the
above condition may not prevent degradation of
service in some situations.
.
NOTE: The Load Number (IN) assigned to
each terminal device denotes the percentage of
the total load to be connected to a telephone
loop which is used by the device to prevent
overloading. The termination on a loop may
consist of any combination of devices subject
only to the requirement that the total of the load
numbers of all the devices does not exceed 100.
Repairs to certified equipment should be made
by an authorized Canadian maintenance facility
designated by the supplier.
Any repairs or alterations made by the’user to
this equipment, or equipment malfunctions,
may give the telecommunications company
cause to request the user to disconnect the
equipment.
Users should ensure for their own protection
that the electrical ground connections of the
power utility, telephone lines and internal metaflit water pipe system, if present, are connected
together. This precaution may be particularly
important in rural areas.
CAUTION: Users should not attempt to make
such connections themselves, but should contact the appropriate electric inspection authority
or electrician, as appropriate.
JULY 1989 l-2
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STARPWS 1224EX
.-_.
KEY TELEPHONE SYSTEM
i
BAStC TELEPHONE
.
EXECUTIVE TELEPHONE
ENHANCED TELEPHONE
0
200 FEATURE DESCRIPTION
A-LEAD INDlCATlON
There are 4 contacts which may be indiviiualiy
programmed as either A-lead indication (to contrd
ancillary equipment) or Loud Bell Contrd. When
programmed as A-Lead indication &assigned to a
CO line, the corresponding contact will dose
whenever that CO line is accessed by a station.
ACCOUNT CODES Vodavi Starplus
AUTOMATIC SELECTION
The us8r can select an outside line, intercom
station or speed diai button or dtai a feature &
automatically plaC8 the phone in the dialing
mode without pressing the ON/OFF button or
lifting th8 hand&.
Account codes can be entered by the user during
a call; this Cod8 can be used with SMDR information for billing purposes. it can be 8 digits in
length.
ALARM SIGNAUNG
AUTOMATlC PAUSE INSERTlON
If a ftash is programmed into syst8m and station
speed diai numbers, and last number red&l
numbers, a pause will automatically be inserted
after the flash. A pause will aiso be automatically inserted after a PBX dialing code has been
used & after a. pulse to tone switchover is
programmed into speed diai numbers.
The system can recognize either an open or dosed
loop from an extemai rday and transmit an aiarm
signai. This signal can be sent to all programmed
stations with either a single or repeated tone. The
type of alarm tone is selected in system programming.
B
This feature can be used as an entry door alarm.
AU CALL PAGING
BACKGROUND MUSIC
Key telephone & phone box users may receive
music over their speaker when an optional
mUSiC source has been Conn8Ct8d t0 the system. Th8 mUSiC can be Weed on or off and the
vdumeadjusted at each indiviiuai telephone or
phOn8 box The maximum loudness level can
be adjusted on the KSU.
StatiOnS allowed t0 make pages may mak8 VOUCH Phone boxes that are denied DND in data base
paging annOUnC8mentS to all idle stations, phone programming, can receive music through their
boxes and extemai paging ports at th8 same time. speaker.
.
ATTENDANT OVERFLOW
(Refer to Call Forward-Preset) System programming allows the attendant station to b8
programmed so that if the attendant is busy or not
there, the tail will be automatically forwarded.to
another pred8t8rmin8d station after a
programmed period of time.
ATTENDANT POSlTlON
Any key t8f8phOn8 SUitiOn may b8 assigned as th8
system attendant. The assigned attendant will
receive unattended line recalls and will initiate
NIGHT SERVICE.
This feature can be allowed or denied on a per
station basis by programming.
BATIERY BACK-UP (MEMORY)
A long life lithium battery is provided inside the
KSU to prevent loss of system programming in
the 8V8nt of a pOw8r Outage Or the System
power being turned off.
AUTOMATDC PRIVACY
Privacy is automaticaily provided on all calls. The
system may be programmed to eliminate privacy,
allowing another station to join in on existing CO
BAlTERY BACK-UP (SYSTEM) Vodavi Starplus
An OptiOnai battery package (BBU) & cabling
can be connected to the KSU to maintain complete system operation in the event of an AC
power failure. calls in progmss will continue
without interruption when commercial power
falls.
8
(outside) iin COnVerSatfOnS.
CALLING STATION INDICATOR
(Busy Lamp Field) Buttons programmed as station buttons on a tei8phOn8 afS0 serve as a Busy
Lamp Field to display the status of other
telephones within the system.
CALL ANNOUNCING
Each telephone user can select the way that calls
to their phone are voice announced. By selecting
the 1°P position on the intercom signal switch, the
user can receive voice announced intercom calls
without the calling party hearing conversations in
progress. By selecting the “H” position, the user
can reply handsfree to voice announced intercom
calls. Basic model telephones cannot use the
handsfree (H) mode.
CALL FORWARD-STATION
Each key telephone user may direct intercom calls,
transferred outside lines and incoming outside
lines to be forwarded to another station in the system. A forwarded call will signal In theTONE mode
regardless of the way the intercom signaling switch
was set. A station with calls forwarded to it can forward its calls to another station; a call will forward
in this manner an unlimited number of times;
howeverthe last station in a chain cannot use DND.
CALL FORWARD-PRESET Vodavi Starplus
System programming allows incoming outside
lines, that are programmed to ring a particular station, to be forwarded to another predetermined
station after a programmed period of time. This
occurs when the station normally receiving the outside ring is busy or does not answer the call.
Preset forward can be chained an unlimited number of times. Each station in the system can have
a preset fotward station.
CALL PICKUP (GROUP)
Stations can be placed in one, both or neither of 2
pickup groups. Stations within the same group
can pick up tone ringing intercom calls, recalling
or transferred CO line calls for another station, and
message wait call backs by dialing the pickup
code.
CALL TRANSFER
An outside line can be transferred from one keyset
toanother. By pressing the STATION button of the
desired party, or pressing the TFtANS/QUE button
and then dialing that 2 digit station number, unscreened or screened transfers with an announcement can be made. The line being
transferred rings on the keyset and gives a flash indication to the receiving party’s keyset. Several attempts can be made to find someone at different
keysets without losing the call. If a line is transferred to a busy station, that station will receive
muted ringing. .

1
CAMP ON (Call Waiting)
A busy station may be alerted that an outside
line is on hold and waiting for them by pressing
the MSG/CP.ON button. The called station will
receive two muted rings, and a flashing CP.ON
button if the camp-on initiator is waiting to announce the transfer. The busy party can press
the MSG/CP.ON button. This will automatically
place on hold any outside line he’s currently
using and allow him to converse with the campon initiator.
CO LINE ACCESS
Each telephone can be programmed to be allowed or denied an appearance to individual
outside lines or a pool of outside lines.
Telephones denied this appearance can have
that line transferred to them by another station
and the call will appear on the loop button.
Any station may be programmed to ring for any
combination of lines during the day and different
stations can be programmed to ring on those
lines at night.
CO LINE GROUPING
..4
CO (outside) lines can be in one of up to 8
groups to separate line types such as local,
PBX, FX, etc. Stations are then individually assigned access to these lines via either a pooled
group key or by a direct line key.
CO LINE QUEUING
When all outside (CO) lines in a group are busy,
stations can be placed on a list awaiting that line
to become available. Users are signaled when
a line becomes available. If the waiting station
is busy when the queued CO line becomes
available, the station is placed at the bottom of
the queue list. If a station doesn’t answer a
queue callback within 15 seconds it will be
dropped from the queue list. Vodavi Starplus

.
CONFERENCE
A) Multi tine
One internal station can engage in a conference
with 2 external parties. The internal station may
place the conference on HOLD by pressing the ‘_
HOLD button. The two external parties can be 4
JULY 1989 2-2
’ .
.b
I –
placed in an unsupervised conference by ttie initiator pressing the CONF button.
B) Add-On Conference
TWO internai StatiOnS can engage in conference
with 1 external party or 3 internal parties can Set up
a conference. There is no limit to the number of
add-on conferences, except for the total number
of CO lines connected to the system.
COMMON AUDIBLE RINGING
(Loud Bell Control) Incoming CO line ringing can
be directed to relay controlled contacts. There are
4 sets of dry contacts that can be assigned to stations as LBC or to CO lines for A-lead indication.
An external power source and ringing device or
other ancillary is required.
DIAL PULSE/DTMF SIGNAUNG
Each outside line can be individually programmed
to provide dial pulse or DTMF tone sending.
DIAL PULSE TO TONE SWITCHOVER
The signaling on an outside line can be changed
from dial pulse to tone (DTMF). This allows lines
set for pulse signaling to use common carriers
which require DTMF signaling. This feature can be
stored and used with speed dial numbers.
DIRECT STATlON SELECT
The user with a flexible button assigned as a DSS
button on his key telephone can call an intercom
station by simply pressing the appropriate DSS
button. The called station is automatically signaled.
DO NOT DISTURB
Placing a key telephone in DND will eliminate incoming CO line ringing, intercom calls, CO line
transfers, All Call Page announcements and
Camp-Ons. Pressing the DND button twice while
the telephone is ringing will eliminate that ringing.
The secretary in an EXECUTIVE/SECRETARY pair
can override the Executive DND by using the
Camp-On feature. A station in DND can still use
the telephone to make normal outgoing calls. A
station can be denied this feature through
programming. Vodavi Starplus
EMERGENCY TRANSFER
In the event of commercial power failure or central
processor failure, the system will automatically
connect the first 3 outside lines to single line
telephones which have been installed for that
purpose.
EXECUTIVE/SECRETARY TRANSFER
Four pairs of key telephones can be designated
as executive/secretary pairs. Whenever the executive phone is in DND or busy, transferred CO
lines and intercom calls will be directed to the
secretary station. If the secretary station is
busy, busy tone will be received by the calling
party. There are 3 combinations possible:
1. 4 Executive/Secretary pairs
2.’ 1 Executive with 14 secretaries ’
3. 1 Secretary for 14 Executives
The secretary station can signal the Executive
in DND by using the Camp On feature.
EXTERNAL PAGING
Any station that is allowed access to paging can
make voice paging announcements to the external paging port by either dlai code or direct
button access.
The external page port can be connected to a
two way paging system.
FLASH
The Fiash button is used to m-establish dial tone
or to transfer a PBX call. Flash can be
programmed in speed dial for Centrex feature
operation.
FLEXIBLE STATlON NUMBERS
The intercom number assigned to a station can
be changed without moving the telephone.
However station circuit 01 always remains the
programming station.
FLEXIBLE BUTTONS
On the Enhanced/Executive phones there are 6
fixed feature buttons and 22 flexible buttons.
The Basic telephone has 6 fixed feature buttons
and 6 flexible buttons. The flexible buttons can
be programmed in one of the following ways:
1. Outside line – automatically access assigned
line
2. Multi Function Key – the station user may
program his/her own phone to have DSS/BLF,
speed dial bin, page key or mute button. ..
STARPLUS 1224EX

KEY TELEPHONE SYSTEM
3. Pool Key – some or all outside lines can be
grouped; pressing this button gives access the
highest numbered unused, CO line in that group;
outgoing dialing only.
4. LOOP – used to answer transferred call on a line
for which a station user does not have a button
programmed on his phone.
HOLD PREFERENCE Vodavi Starplus
Either exclusive hold or system hold can be
programmed to be the primary hold. A line on exclusive hold prohibiisanyonefrom picking up a call
placed on hold by another station.
An outside line placed on system hold can be
retrieved by any other telephone in the system that
has access to that line.
INTERCOM SIGNALING
The key telephone user can select the method of
receiving intercom calls at their station. A slide
switch located on the telephone is used to select
the mode. The choices are:
1. Tone Ringing (l)
A standard tone ring notifies the party of an incoming call.
The called station answers by Ming the handset.
2. Privacy (P)
The station user receives a tone burst and a
voice announcement over the speaker. The
microphone is deactivated, providing privacy.
The person who is called must lift the handset to
get the call or switch the selector to handsfree.
3. Handsfree (H)
The station user, upon hearing a tone burst &
voice announcement over the speaker, can
reply handsfree (“H” position).
(Basic model key telephones do not have this
feature.)
INTERNAL ZONE PAGE
Stations programmed to make pages can make
voice announcements to idle stations in both internal zones at the same time or to either one of the
2 internal zones separately. A flexible button can
be programmed for one button page operation by
the station user.
LAST NUMBER REDIAL
Permits the automatic redialing of the last phone
number dialed on an outside line including a
number in speed dial.
MEET ME PAGE
Users may answer a page call by going to the
nearest telephone, dialing a code and be connected to the calling party. A flexible button can
be programmed for one button answer by a station user to a meet me page.
MESSAGE WAlTlNG
A station user who calls another station and
receives ringing, busy tone or DND tone and no
answer can activate a “message waiting” lamp
at that station to indicate this call. The station
user who missed the call can then press his
MSG/CP.ON flashing button and ring the party
leaving the message. Up to 5 messages may
be left at each phone. A station with a message
waiting can be reminded at a timed interval with
a tone.
MUSIC ON HOLD
An optional music source can be connected
directly to the system to provide all calls on hold
with music.
The same source provides background music.
MUTE
A flexible button can be programmed to operate
as a mute key. During handsfree speakerphone
operation, the key telephone microphone can
be disabled for stations requiring priiacy of
transmission or in areas where there are high
ambient noise levels.
NIGHT SERVICE
The attendant places the system in night service
by pressing her DND button.* This allows
specific phones to ring at night that may or may
not ring during the day. A dial code is provided
for Universal Night Answer; a direct CO line button appearance or a loop key is required for this
feature.
l The attendant does not have the DND feature.
OFF HOOK SIGNAUNG Vodavi Starplus
,
.
l
.I1 II v 1989 24
If a station has been programmed to receive direct
outside line ringing and is busy on another call, that
station will receive muted ring to indicate another
call is ringing in.
ON HOOK DIAUNG
A telephone user can place calls without lifting the
handset and can monitor the call while the called
party’s phone is ringing or on hold. The receiver
must be lifted to converse when using a basic key
telephone.
ON UNE PROGRAMMING
Changes to the system data base with the exception of flexible button programming can be made
without interrupting normal system operation.
Programming is done at station port 01.
PBX DIAUNG CODES
Four 2 digit PBX access codes can be
programmed into the system. When an outside
line is selected and one of these codes is dialed,
toll restriction will be applied beginning with the
digit dialed after the code. If one of these codes is
not dialed, toll restriction doesn’t apply. This allows the dialing of PBX extensions 100, 110, 111,
etc. on an outside line. (The line must be assigned
as a PBX line.)
PAGE ACCESS RESTRICTION
Individual stations can be programmed to be allowed or denied the ability to make page announcements.
PHONE BOX
A phone box may be substituted for a telephone
on a one for one basis. The phone box can be used
to receive intercom announcements and also
provide handsfree response. There is also a CALL
button which will signal all stations programmed to
receive alarm ringing. One of these stations can
respond to this signal by pressing the DSS/BLF
button or dialing the intercom number of the phone
box station. Two way conversation is then possible.
PREFERRED UNE ANSWER
A station with preferred lineanswer can answerany
assigned ringing outside line, line queues, outside
line transfers and transfer recalls by simply lifting
the handset or pressing the ON/OFF button. The
STARPLUS 1224EX KEY TELEPHONE SYSTEM
outside line button doesn’t have to be pressed
for automatic line answer.
PRIVATE UNE
A station can be programmed to have a private
line. A line designated as a private line can
transfer calls to other stations and can be forwarded to another station. When placed in
night service the UNA code will not pick up this
ringing line. A private line cannot have a preset
forward station.
REAL TlME
This hardware option allows the system time
and date to continue functioning in case of a
power failure.
Also provides the time source for information
used by SMDR and display phones.
SPEAKERPHONE
Enhanced & Executive model phones are
equipped with a unit that enables the telephone
to be used handsfree in two-way conversations
on both intercom and outside lines.
STATlON MESSAGE DETAIL RECORDING
A hardware option which allows connection to
an external RS232C compatible printer or call
accounting device. Programming allows the
system to track all calls, both incoming and outgoing, local and long distance; or just outgoing
long distance calls only. It is also possible to
print out data base programming with this
module. The system records calls by outside
line, number dialed, time of day, date, station
that placed the call and duration of Ihe call. The
output can be programmed for either a 29 or 80
character format.
Account codes may also be entered.
STATlON SPEED ‘DIAL
Each station user can program up to 20 individual speed dial numbers of up to 16 digits in
length. These numbers may contain pause
commands, flash commands and pulse to tone
switchover commands. Each one of these
commands takes up digit space. The numbers
are dialed by use of the SPEED button and a 2
digit code (W-tIS, 9oM)) or the station user can
program a flexible button as a speed button.
JULY 1969 2-5 Vodavi Starplus
STARPLUS 1224EX

KEY TELEPHONE SYSTEM
Both the asterisk (*) and pound (#) are sent as
DTMF tones; this makes the speed dial feature
compatible with Centrex operation.
SYSTEM SPEED DIAL
Up to 40 commonly dialed numbers can be
programmed into System Speed Dial for use by
stations allowed this feature. The numbers can be
up to 16 digits in length and may contain pauses,
flash commands and pulse to tone switchover
commands. Each one of these commands takes
up digit space. The numbers are accessed by the
SPEED button and a 2 digit code (1049) or the
user can program under a flexible button. The last
20 bins are not monitored by toll restriction. System speed numbers are programmed at the assigned attendant station.
Both the asterisk (*) and the pound (#) are sent as
DTMF tones.
TOLL RESTRlCTlON OVERRIDE
An outside line can be programmed to allow toil
restricted stations to dial on that line.
TOLL RESTRlCTlON
The system provides a flexible means of providk
ing toti restriction to individual stations. By assigning a “class of service” to each station, long
dlstancs calls can be limited at certain stations
through entries into the Allow/Deny Tables.
UNIVERSAL NIGHT ANSWER
CD lines not marked as a Private tine have
Universal Night Answer (WA), which provides
key telephones access to incoming CO calls
when the system is in night service by dialing
the UNA code.
VOLUME CONTROLS
Each key telephone user can adjust both
speaker and ring volume independently by
using the 2 volume controls located on the right
sidb of the keyset.
WALL TELEPHONE Vodavi Starplus
Any key telephone can be adapted for wall
mounting. The wall mount kit must be provided
for wail mounting.
.II II Y 19FN 2-6
STARPLUS 1224EX KEY lELEPHONE SYSTEM
.
.
FEATURE INDEX
lntemal External .
Feature Availability Equipment
Required
pJ$ymnt
A-Lead indication
Account Codes : Ii ki
Alarm Signaling
All Call Pa e
8v
: I! AaT System
Attendant erflow
Attendant Position : Ii Ii
Automatic Privacy N
Automatic SeleCtIOn :
Ii
Ii
Automatic Pause inSNtiOn .N ’
Background Music : Music Source
Battery Back-up memo )
Battery Back-u
P I system 7 s,
I!
Sta;us BBU
Busy Lamp Fie d Fl
Call Announcing :
Ii
Ii
Call Forward – station
Call forward – preset : Ii
Call Pickup (group) rl
Call Transfer :
rl
Iti
Camp On (call waiting)
CO tine Access : Fl
CO Line Grouping Ii
CO tine Queuing : 1
Conference Ii N
Common Audible Ringing :
Dial Pulse/DTMF Si
8
naling
i
Ii *@Tling GenDial Pulse to Tone witchover
Direct Station Select
:
Ii Ii
Do Not Disturb
Emergency Transfer Ii
Executive/Secretary Transfer x
External Paging .
:
Ii
bS
flash
flexible Station Numbers
:
Ii
pagFlg Equipflexible Buttons
Hold Preference
:
i
Ii
intercom Signaling
internal Zone Page
:
1
Ii
Last Number Radial Ii
Meet Me Page 1
Messa e Waiting
8
:
Music n Hold
:
Ii
Ii
Music Source
Mute
Night Service
:
Ii i
Off Hook Signaling
On Hook Dialing
:.
Ii i
On Line Programming
PBX Dialing Codes
Page Access Restriction :
Ii Ii
Phone Box
:
Ii
N
Phone Box
Perferred tine Answer
Private tine
Real Time :
1 Ii
RCU
Speakerphone
Station Message Detail Recording t?
~;r&‘f%~ Phone L!
Printer
Station Speed Dial
ss Ii Ii
.
System Speed Dial
.
_ . ,.. ._ I 1. d.. . . . . . .–. _ _._. 1.
,. –
._ .,… .-.-. _._.._.._ _ (‘,, . ~ ,.,, ,.,, /I_,.:.< >I-.:.. . .
STAFIPLUS 1224Ex KEY TELEPHONE SYSTEM
Feature
Toll Restriction Override
Toil Restriction
Universal Night Answer
Volume Controls
Wall Telephone
Internal External
Availability Equipment Equipment
Required Required
: Ii F!
: Ii I!
0 N Wail Mount Kit
S = standard 0 = optional N = none
JULY 1989 2-8
STAFIPLUS 1224Ex KEY TELEPHONE SYSTEM
9
UQUID CRYSTAL DISPLAY (LCD)
The display is arranged into an upper and lower The left sectIon of the lower field displays the
field. date, .speed bin number, connected intercom
The upper field displays the current activity of station or outside line number. The right setthe tdephone. The lower field is dhkkd into 2 tion of the lower field displays-current time or
sections. elapsed time on an outside call.
j _
j .
I
I i B
/ – Vodavi Starplus
I
.
FUNCTION CALLING STATION’S DISPLAY CALLED STATION’S DISPIAY
Idle Station Famj ’
Manually Dialing
Outgoing Calls -1
Recalling Line
from Hold pLT%q
Recalling Line
from Another Station -1
.
Connected to an
Incoming CO Line jiii?Yq
Intercom Call .–I-. vllq
Camp-On pz=Ezj
Conference
FUNCTION CALJJNG STATION’S DISPLAY CALLED STATION’S DlSPLqY
internal Page
External Page
All Call Page
Message Waiting
Reply to a
Message Waiting
Station Call Forward
(Originating Station)
Forwarded Call
Preset Forward
CO Line Queuing
JULY 1989 2-10
a
.
FUNCTION
Outside Line
TRNlsfer
CALLING STATION’S DISPLAY CALLED STATION’S DISPLAYS
Programmed flash
Command (F)
Programmed Pause
Command (P)
Programmed Pulse-toTone Switchover (*)
JULY 1989 Z-11
_. . . ..L . . …*.‘:.;,;:.:r .,,- -.._’ -. I’ . 1. ‘. ‘.. . I . . , I , , ‘. . ,_, . . . . …’ , ,.,.. .,I .-.‘L-,. .1&;,&&
STARPLUS 1224EX KEY TELEPHONE SYSTEM
300 OPEFWlON

For some features there is more than one way to
use the feature depending on how the telephone
is programmed. Both options will be listed.
300.1 PlAClNG AN OUTSIDE CALL
(Automatic Line Selection)
. Press outside line button.
. ON/OFF button will light & you will hear
dial tone.
. Dial desired party.
. When called party answers, lift handset to
converse or use speakerphone.
300.2 ANSWERING AN OUTSIDE
CALL Vodavi Starplus
.
.
.
300.3
.
.
.
.
300.4
.
.
.
Lift handset.
Press slow flashing outside line button.
(If your phone has been programmed with
Preferred Line Answer, you may answer
an outside line by just lifting the handset.)
SPEAKERPHONE (optional)
Press station key of desired party OR
Press available outside line button & dial
number.
Speakerphone is activated.
Press ON/OFF button to end call.
VOLUME CONTROLS
There are 2 volume control wheels on the.
rfght side of the key phone. Rotating the
wheel toward you will decrease the
volume.
Front wheel – voice, background music &
speakerphone.
Back wheel -tone ringing volume
300.5 MUTE BUlTON (optional)
. Provides privacy during speakerphone
or handset operation by disabling the q
microphone.
. If you have a programmed mute button,
press while off hook to activate. (LED
lights)
. Press again to deactivate. (LED extinguishes)
300.6 BACKGROUND MUSIC (optional)
. Press 8 on the dial pad (music is heard).
. Press 8 again and music is discontinued.
e (When you pick up the handset or press
the ON/OFF button, music is discontinued automatically)
4
300.7 PLACING OUTSIDE LINE ON
HOLD
.
.
300.8
.
If your system is programmed to have
exclusive hold preferred, press HOLD
button once for exclusive hold and
twice for system hold.
If your system is programmed to have
system hold preferred, press HOLD
button once for system hold and twice
for exclusive hold.
ANSWERING A RECALL Vodavi Starplus
When an outside line has remained on
hold for an extended period of time, you
will be reminded with a recalling rfng.
Press outside line button flashing at
very fast rate.
Lift handset to converse.
JULY 1989 3-l
i
STARPLUS 1224EX KEY TELEPHONE SYSTEM

300.9 FLASH
. Disconnects present outside line reseizes
outside line dial tone. When connected to
an outslde line, press FLASH button.
tone ringing & your HOLD button will
slow flash. Lift handset or press
ON/Off button to answer. Hang up to
end call.
.
x10.10 PBX TRANSFER
P mode, you will hear 3 bursts of tone
& a one way announcement. The
HOLD button will slow flash.
. While connected to an outskfe line (PBX),
press FLASH button Receive PBX transfer
dial tone
. Dial PBX station number
. Hang up to complete transfer
300.11 CALL PICK-UP
. You must be in the same pick-up group as
the ringing telephone to pick up the call.
Tone ringing intercom calls only can be
picked up.
. H mode, you will hear 3 bursts of tone
and an announcement Reply harbdsfree or lift handset for privacy.
NOTE: If you have a programmed statlon but-
.__
ton for the calling party, that button will flash. If
you receive a call from a phone box, you must
press that station button to answer the call.
300.14 CAMP ON

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